"I have read ads about Excelsior a while back but I felt it was too expensive considering its location. This time their price was reduced to a reasonable price so I booked. Other than the fact than parking is separated and there is no walkway to the hotel, all were excellent from well appointed rooms and beddings and very courteous staff."
"The hotel is surprisingly clean & quiet. The hotel staff are very polite & accommodating, and their uniform shows elegance. The buffet breakfast offers a wide variety of cuisines. The hotel have all the amenities a guest would ask for, including a pool & a restaurant. Thank you to all the staff for making our stay a great one."
"The property is well maintained,safe and right across a super mall. The employees are very pleasant,friendly,helpful and courteous. Stayed for 23 days and loved every minute of it. Would surely stay again when I'm in Manila."
"The hotel entrance is along a dark alley.
Website show was untrue i had written to Expedia regarding my room had no wifi /nl cable TV / no Hot water / no chair / no Carboard / no hook to hang cloth both bedroom & bathroom /hallway light drop off pitch / room piwer socket missing no ve able to charge my device / ceilling light ni working / Shower comparment flooded with water /ni toilet paper.
I booked 2 night but i checkout after one night slept.
Totalling unceptable for any guess.
I request...
"I'd live here if I could! The staff embodied Filipino hospitality and the breakfast buffet was outstanding. Two thumbs way up!!! Thank you for such a lovely time!"
