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"Front desk staff was rude at check in, we were given the wrong room, the property is so old the air conditioners and front door were completely rusted out, and the cottage rooms are right next to a huge public park right out the windows and front door. "

"Beautiful view, very quiet. Felt like only ones there. Rooms are a bit small but sufficient. Note we booked here as they had a restaurant but when we checked in we were notified it was closed for renovations and has been a long time. Very disappointed it was not noted on their website. "

"Room was clean and the ocean view was excellent! Wi-Fi worked fine. The extra free amenities were very nice like the bike rentals, mini-cooler, ice, and nice thick beach towels. Swimming pool was very nice with a decorative waterfall. Across the bike bath was a small sand beach but nice. A homeless couple were living in some bushes and trees across from the hotel but were hidden from view. Overall, I would stay at this hotel again ."

"Property was Clean, Staff was great. Rooms were clean. Overall nice property. "

"The property was spacious and there was plenty of pool/beach chairs available. The rooms and shared areas were all clean to a high standard. The staff we encountered were friendly. The views from this property were beautiful. Also a short walk to local shops and other restaurants."

"Had a beautiful view of the ocean. Perfect location to the marketplace, restaurants, local events, beach and all the sights"

"Beautiful location and convenient "

"Room was immaculate and exactly what was advertised. Property is incredible in every way. We already put money down for our next stay. Resort isn’t cheap but has everything you could want available. It’s a very very steep path to the nearby beach, but it’s well worth it."

"We rented a fully equipped condo unit. Immaculate. The pool and hot tub are beautiful and liked that the pool is heated. Felt price was reasonable for what you get."

"Parking is great, views of the sea from various points on the property are stunning. Places are spacious and clean and beautifully decorated. "

"I think my deck should have had two lounge chairs instead of one. There were not enough dresser drawers in the room. The hall rug on floor one was a bit shabby. Overall though, very nice property and great staff."

"We loved this property. Even with construction going on, it was a great stay. Pools are super fun and well maintained. Food and drinks were good."

"Glad we stayed at Royal Sonesta for a week. My family had a great time. The swimming pool and Jacuzzi were clean and we spent a lot of time in water. The kalpaki beach access is a great convenience. The food at kukui restaurant was great. The staff were very helpful and the concierge helped me plan out my week to my requirements. The walkway in between the beach and Sonesta provided for some scenic evening walks. The location is ideal. It's close to the airport and many other attractions are...

"This is an awesome stay in Lihue, worked great for us as a landing site for the first few days, and loved that they keep it old school. Loved the office area with all the history. If we come back to Kauai we will stay here the whole trip. "

"Definitely not a 4 star resort. First we were charged an amenity fee which they explained covered having a washer and dryer in the condo, a pool, and first come first served parking. Gave 3 stars because the manager did round up other amenities listed in the listing (blender, dish drain, bowls, glasses, etc) and because of the inconvenience she refunded half the amenities fee. The condo itself was old and in need of upgrades. Sofa was old and worn with cushion zippers broken in the open...

"From check in to checking out ir was a great experience. The property is exceptional!!!! We do enjoyed our spacious condo. Thanks. "