โรงแรมใกล้ริเวอร์คาสิโน, ชิคาโก

"Great staff!"

"No included breakfast for Hilton gold if booked on expedia. That rule sucks and will deter me from choosing hilton properties"

"Great customer service. Location is good. Plenty of parking. Room was nice and clean"

"My 2 nd time here .Mostly everything went well but there were some questions about the breakfast that was included but was not clarified earlier until I asked in detail (since the morning of the check out date no breakfast buffet was provided and we had to order not to exceed $US 50 per room ) so eventually we ended up not having to pay more."

"Location is great. The staff wonderful and helpful. Some features of the room, however, were a bit problematic. One of the light features in the air conditioning would hit the wall and create a persistent noise. If you’re a light sleeper it may wake you up throughout the night. The other issue we had was the hot water in the bathroom randomly stopped in the morning. The hotel staff got maintenance to fix it by the end of the day, but it was an annoyance. We understand it was a random issue, and...

"Great stay near the airport. The room was nice and very clean. The staff were extremely helpful and friendly. The hotel is conveniently located close to the airport. Parking costs $37, but we booked a room that included parking, which was a great deal and very convenient. Highly recommended."

"Went there for a work trip and it was great! Friendly staff, nice rooms, clean, and mini convince store was very convenient. Highly recommend!"

"Friendly staff, clean facilities."

"Shuttle bus horrible service,the person who picked us up made my family to get hurt due to the bad driving and irresponsible way to drive while carrying elderly people inside of the bus!!!!"

"The service personnel were wonderful up to and including taking photos of guests at their request. The rooms were extraordinarily large and well appointed. Our flight arrived super early in the morning and we were allowed to check in earlier than reservation time. The convenience to rental cars and the airport were superb. The price point was competitive to much smaller hotels. I will stay at Sheraton once again when visiting Chicago."

"I tried checking in at 5pm and my room still wasn’t available. They wanted me to wait for housekeeping until 7pm. Insane. I came from a 8 hr flight and then this lack of service was insane."

"I travel a lot, for business and pleasure. This was the worst hotel experience I’ve ever had. The man that checked us in on Friday June 19th at 3pm was rude. No eye contact, did not ask how many keys we needed, did not direct us to the elevators, zero customer service. The bathroom mirror in our room was broken and dirty, the lights over the bed did not work, we had 2 towels 1 of them was stained, and the body wash in the shower was empty. We were in room 215 and our neighbors woke us up on the...

"I checked in at 3pm and there was not rooms available until 4 pm"

"We stayed one night prior to our flight to Italy. Hotel and staff are excellent. Extended parking a total ripoff. Parking is managed by a third party app. Beware. +$500 for a 3-week trip. Crazy."

"We’ve stayed here 2 times now. The rooms are clean and spacious. The hotel is quiet. It’s nice to have the restaurant right on site. We didn’t use the park n fly option this time, but it was very efficient and affordable when we used it during our last stay."

"Great"

"all good"

"Excelente Servicio"

"Booked a King size bed. Got up to our room and it was smaller than the standard King size everyone expects when booking that size. Asked the front desk staff and they insisted it was King size. Did some quick measuring and it is in fact a Queen size for every other person in the country and would have been a deciding factor on where I stayed had I known they were truly a Queen being touted as a King. Very disappointed with the bed size and was able to make do but there are plenty of people out...