Search Hotels in Residencial El Doral, Puerto Plata

"Wifi wasn’t working "

"I didn’t like the food at the buffet or restaurants. Entertainment wasn’t poor not much going on. "

"The resort was on a nice location sorrounded by beautiful mountain views. The pool was very relaxing and gym was met all my needs. Staff was genuinely kind. I enjoy speaking to each and eveyone of them "

"The staff were absolutely amazing and very accommodating. The included breakfast was a nice addition and the hotel is right in the heart of the town. Everything that matters is within walking distance. My only complaint was that I did not get the room that I thought I selected on Expedia. When I spoke to the hotel owner he explained to me that they are a Boutique hotel and that the images are merely a representation of what you can expect. I also could not get the smart t.v. to work consistently or connect to the wi-fi. I suspect that this was an issue due to the constant need to replace the key card in order to receive power to the room. In all fairness, I did not bother to bring this issue to the attention of the hotel as I did not want to be bothered. I also could not stand the mini-bar that was stocked with overpriced snacks and liquor. It would be nice if they could simply remove the mini bar items, but I was told to place them in the closet instead. I did not want to be charged $3 per beer. "

"I really liked the room, but I had problems charging my devices because the connector is different, but after that everything was fine."

"Small, older motel-style hotel with bar/restaurant on site. In the restaurant the staff were very kind, attentive and helpful (The steak was great and drinks were good). Discovered Cockroach infestation (multiple sizes) in our room (kitchen). Owner was extremely belligerent and combative, refused any resolution including denying checkout receipt. (Contacted via front desk staff and directly by Expedia, see owner responses to other guest reviews for reference.) Restaurant is run by a different individual. "

"Clean room, wonderful staff. "

"Yes "

"All staff are very kind and friendly. Entertainment staff aren’t friendly and do not engage well with guests. "