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"The hotel was good but I was shocked by their policy of housekeeping. They only change bedsheets after a 3 night stay, which was puzzling for me because I was of the understanding that the bedsheets should be changed every day unless stated otherwise by the guest. Then there was a staff who even told me that even after the 3 night stay, I still had to put in a request for the room to be cleaned before 12pm, if that time is missed, then you wait 5 nights before the bedsheets can be changed. Mind...

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Frühstück war für englische Verhältnisse sehr abwechslungsreich und gut!"

"Staff was great and room was spacious by London standards What makes it great though is the location. Convenient and walkable to so many sites!"

"Stayed here for 4 days while touring London. The hotel is so close to Parliament, Westminster Abbey, and Big Ben, and also walking distance to two stations of the Underground. The staff is very kind and accommodating, and the included breakfast has so many options and is excellent. There is a cafe/bar off the lobby too. Definitely recommend!"

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"Great hotel, great location"

"very clean and modern"

"Staff was so helpful. Breakfast buffet was incredible. Beds comfortable. Had two bathrooms in the family room. Five of us stayed in the room comfortably. Location perfect for visiting sites in Westminster by foot and others by train."

"My daughter and I were in town to see a concert. We stayed for 6 night but unfortunately during a heat wave. Our room was very small with only a small fan so that part wasn’t very comfortable but that’s not the hotels fault. The beds were comfortable and cleaning was excellent. The hotel was dated but charming and that’s what we were going for. The best thing about it was the location. I’d stay in Paddington again due to its proximity to the trains and local amenities. The hotel offered a hot...

"We had a room, 1329, with a view of Parliament, Big Ben and the London Eye! Located immediately across Westminster Bridge in the south bank of the Thames, convenient to the Waterloo or Westminster Tube Stations, anywhere you wanted to go was minutes away! Room service 24/7 was wonderful and the menu had many choices. But we hit 4 different Pubs,a MUST, when we were there for the week! The staff was so helpful and polite. The people of London are so good at politeness! Each night, the Eye lights...

"Excellent location. Great breakfast. Modern building and beautiful decor in rooms. I would definitely stay there again."

"Everything was spectacular about the Chesterfield Mayfair. Our room was gorgeous. Our bed was comfortable and we felt like royalty. We had an anniversary dinner in Butler's and had Dover sold for the very first time. It did not disappoint. Harrison was a wonderful server. The reason why we ended up in the restaurant having dinner was because of Wasim, who is it an excellent ambassador for the Chesterfield Mayfair. He was a joy to talk to and encouraged us to book dinner there. We had the Dover...

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"Good hotel next to huge park and very convenient with shops around."