Search Hotels Near Railroad & Trolley Museum, Memphis

"Room was clean and staff was very nice. "

"When I got to the property I was told i didn’t book a hot tub room And that it was non refundable so i settled with a standard room ..walking up the stairs (elevator out of service ) I was then greeted by a poop turn walking up to my room there was a man that was not a worker who was rolling drugs That followed us all the way to our room and stood in the door the whole time ..I started to inspect the room as usual and pulled the covers back There was a big yellow stain and black and white spots all over the sheet I went to find a house keeper to ask for clean bedding who then respond those are clean I told him I still wanted different ones I started pulling the sheets off and food red and brown stains I then went down stairs to let the clerk know I did not wanna stay here and that non refundable would only be understandable if I received what I booked and if I received a clean room the clerk called me a liar and said I was never told there was a hot tub room available and that I would not be getting a refund and that I needed to contact who I book from I respond by raising my voice as well and telling her the condition of this room was unreal and it should Not been rented to me there was another lady in lobby yelling about her room condition the place was all around unprofessional unsanitary and unfit for living I would not recommend I’m out of my money for this room and I still had to book another room Expedia should cut ties with this hotel "

"I’ve stayed at the Canopy Hotel several times, and every visit has been a top-tier experience. The hotel is beautiful, clean, and the staff always goes above and beyond to make you feel welcome. The restaurant is also very good and definitely worth trying while you’re there. Exceptional experience every time."

"Everything we t as planned. Clean and precise instructions. I even left germents behind and they shipped them back me asap. I will definitely be booking again when i co.e to town."

"10/10 recommend staying at Big Cypress Lodge! My kids loved it! The rooms are amazing (as long as you get interior balcony). We will definitely stay here again in the future. "

"Hotel was a nice. Amenities were good. Food was good, but be mindful that the bar/restaurant gets packed after a certain hour and there is no room service. A little disappointed with parking. We registered our vehicle with the hotel but still received a citation. A little frustrating, considering we were charged a fee for it."

"We have stayed here a few times when we come to watch the Grizzlies, but we will think twice when we come back to Memphis in December. Our room was not ready after the 4:00 p.m. check-in time, so we ran behind meeting up with friends. The man who had to not only deal with, but MANY other was giving it his best, so thank you. I asked to speak with a manager, but he/she never showed. Courtside Grill-avoid if you want breakfast. We waited for over 10 minutes for someone just to greet us. After we were seated, it took more time, and the food was not good. I can't imagine how bad service really gets because they were not even busy. Westin, do better if you want to keep loyal customers."

"Our room was clean and the beds were very comfortable. The fenced in parking area was a huge plus and felt very safe. Check in and out were very smooth. We would definitely stay here again. "

"Nice bright room. Very comfortable bed!"