โรงแรมใกล้โรงละครควีน, ลอนดอน

"Excellent "

"Great as usual"

"Lovely place to stay "

"Very good"

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Staff/owner was so lovely! Room was very homely."

"Great"

"Does the job! Good location to get to O2 within reasonable time. "

"Lovely place to stay"

"Reception members morning and night both were excellent. "

"Excellent, thank you… "

"Great staff "

"Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday."

"Value for money "

"Great place, a very quiet place compared to the location and a very good staff."

"Overnight business trip. Pleasant helpful staff, clean and comfortable room."

"Very good."

"Good reception service"

"Very disappointing and misleading experience This property was extremely disappointing and did not match the photos or description at all. The conditions were poor and felt uninhabitable. The listing is misleading—this is not a hotel or an apartment, but a very small room inside a house, which was not clearly communicated. The check-in process was very poorly managed. We did not receive any email or instructions on how to access the property. Additionally, the address listed on Hotels.com was...