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"All the staff were very friendly and helpful, since I’m disabled. They helped me up and down the stairs and Owen put our luggage in our rental car. Hannah and Beth were also wonderful, with other help. "

"Staff, service food & setting fabulous "

"Good room.. Lovely breakfast "

"Lovely, friendly staff. The room was cleaned while we were at breakfast, which was a lovely surprise when we arrived back. Food was delicious. Thank you."

"Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return"

" Couldn’t comment on breakfast, left before it was served. Room was very comfortable, very clean and plenty tea, coffee, water and the biscuits in the room were a nice touch. Definitely would stay again. "