Great value room with all the necessities for accommodation on a budget. Comfortable beds, clean small bathroom with shower, towels and complimentary toiletries were much appreciated. Very convenient location too with many shops nearby, would definitely recommend.
The staff was amazing at Citysteps. They were helpful, polite, and welcoming at all hours. They kept the place clean and organized. I really appreciated the market for late night snacks. The only hard part was the bed. It could have been more confortable.
The property was only a short bus ride out of the centre of Newcastle. Whilst the area initially looked run down, the hotel deserves more than a 2 star rating. The staff were friendly and helpful and arranged a taxi for us early on the morning of our departure so we could collect our hire car at the airport.
A short walk up a couple of blocks and you can enjoy some fine Persian food at the Rose Restaurant.
We had a peaceful night's sleep on a comfortable bed. The shower was a bit tight, but workable.
The hotel is conveniently located near many restaurants and is within walking distance of Newcastle University. The city centre is also easily accessible by bus. The staff were exceptional: warm, welcoming, and genuinely hospitable. The room was clean and comfortable, and the bathroom was spotless. Free coffee was also available throughout the day, which was a nice extra.
Room lovely and clean, staff very friendly and helpful shops nearby and a lovely walk into city.
No parking but parked on a side street just near the hotel.
No kettle in room but free tea and coffee downstairs.
Lovely place
เข้าพัก 2 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Dan
15 มิ.ย. 2026
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Staff were great and helpful.
You get what you pay for basically.
Rooms smell of smoke slightly
Constant phone hacking. Turn hot water and wifi off. Trying to rip me off by scaring me away. Don't stay here at all. Crooks. Also some ine vandalized tge room when U went for a walk. I left one night early.