Search Hotels Near Pontocho Alley, Kyoto

"Great location, close the to the train station. Lots of food and shopping options around. The room was a good size. Would stay here again. "

"Clean rooms, helpful staff , great location. "

"Hotel is in a great central location! Close by to Pontocho, Gion and train station. The canal next to the hotel was so beautiful with cherry blossoms and willow trees. Comfy beds and cozy rooms. The breakfast buffet was good also. Note that the hotel's restaurant closes by 3 pm. Would definitely recommend this hotel!"

"Staff were friendly and helpful. Loved the rooftop bar. "

"This hotel is very well located. The amenities are good. However we stayed in a balcony garden room. It is very dull with poor natural lighting as it’s an internal light well with big overhang. Breakfast is limited on terms of offer and stops promptly at 10am. Staff gave us some miss information on baggage transfer. Overall I would consider an alternative hotel in Kyoto "

"To be honest, our first room was quite terrible. It was old and dirty. The floors looked so gross I didn’t even want to put my bare feet on them. So why the good ratings? Well, after contacting Expedia to see about cancelling my reservation so I could move to a completely different hotel, the on duty manager offered to move me to another room. That room was significantly better - it was on a floor that had been renovated just a few years ago. I don’t know if they reserve this floor for higher priced reservations, but I was told it was an “equivalent room”. But it was so much better, I couldn’t be happier. So my tip would be, if you’re assigned the 15th floor, ask for something different… 16th floor if you can get it."

"The staff were GREAT! The rooms were excellent…the beds are sooooo comfortable. Great views. Rooms were made up every day, fresh linens and towels, etc. Location was great. Overall great experience! Will return. "

"A very good hotel, ideally located in central Kyoto, just steps from the river, Nishiki Market, and a covered shopping street. The staff were pleasant and helpful, and the room was clean, quiet, and comfortable. The bed and pillows are firm, but I personally slept very well. My only critic is the laundry room, which is much too small for the size of the hotel. I had difficulty accessing a dryer before hours and had to hang my clothes in the room without having access to a drying racks."

"Staff are helpful. Excellent service from housekeeping. Luggage delivery is very convenient. the concierge has an alternate to the luggage they advertise which delivers late. the alternate was faster; Nice hotel"