โรงแรมใกล้Ponteland Leisure Centre, Newcastle-upon-Tyne

"For the last 2 times we were checked in by a staff member who was not customer service or caring at all!! Very cold and not willing to help in any way. The first time we had 4 suitcases to take to our room and outside the hotel there was an airport trolley. My husband loaded it and as we passed the desk were told we couldn’t take it to the room. We had planned to bring it straight back down stairs. The second time my husband booked the room for me and didn’t realise it was in his name. She...

"It was a definite 5 star for us."

"Very dated "

"Basic but ideal for a one nighter "

"Do not stay here, it needs demolishing. If you are desperate for somewhere to sleep consider getting a sleeping bag and sleeping on the streets! It was a walk in, walk out and find another hotel scenario!"

"Definitely. Recommend to stay here close to the airport and close to the metro. Transportation shops are very close by. Walking distance "

" Stayed 31 Oct–1 Nov 2025 at Any One Apartments (booked via Hotels.com). The experience was disappointing from arrival: waited ~15 minutes outside due to lack of staff support and found access confusing with multiple locks. The listing was misleading—what I expected to be a self-contained apartment had key facilities (sofas/TV) in a communal area, and the room itself was very small. The shower was lukewarm and the holder broken, so it had to be handheld. The bed was too small for a 6-ft adult....

"One day stay will my 7 year old. We got a double room and everything was perfect. Nice food too plus my daughter eat for free both dinner and breakfast"

"Room clean, price can be cheaper for that kind of the toom"

"The studio was very clean and it has everything you need, it is a quiet area with pleanty of parking 10 mim drive from the city centre. We visited for the rugby 20 min walk ftom Newcastle Redbulls. Lovely pub called the Windsor 15 min walk away. "

"Second stay at this hotel and it didn’t disappoint. The rooms are stunning, spotlessly clean and very comfortable. Food is exceptional and the staff from reception to the bar are amazing. Looking forward to my next stay. 10/10."

"Room was damp and smelt horrible, particularly the bathroom. Was also very noisey from the floor above"

"The cleaner could have been more thorough as there were urine splashes on toilet rim."

"Room was good condition location good, room stinksnof cigerettes bad Tv had no reception fridge was broken Not to happy "

"Always stay here when I work in Newcastle."

"Clean and friendly staff "

"The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open."

"Cleaning was not good enough, webs in showers and mould. Stains on sheets and the dishwasher was not working. We was forced to pay for cleaning, despite all this. Dont recommend this, we felt cheated on."