"I stayed here for one night with my family after our flight was cancelled leaving out of Ponta Delgada. It was a last minute choice and this property was beautiful. I believe it’s new , everything was spotless, food at the restaurant was delicious, would definitely stay again. "
"I had the most relaxing time.
I visited last year and came back this year and will go back again in the near future.
Everything was just perfect except the bottled water in the room should be more generous."
"Very friendly and attentive staff. One of the biggest and tastiest breakfast buffets I’ve seen *anywhere*. Only a five minute walk from the caldeiras. This is an excellent place to base yourself for explore the eastern half of the island."
"Very family friendly and such kind staff who took care of you down to the last detail. Property was clean and modern and great location to get around the island. Would definitely stay again!"
"Basic but very modern and functional hotel , staff was very friendly, helpful and willing to answer questions. Cleaning staff was very polite ,very clean and wonderful people. "
"The property is exactly what it is called. Charming. The staff is very nice. The breakfast had everything you need. Be prepared to walk up and down the stairs as there is no elevator. The only issue we had with our room (#10) is that sink in the bathroom was super tiny and could not put any toiletries in the bathroom. Rooms also do not come equipped with a fridge. Otherwise it was a beautiful property. "
"Nos tocó una habitación con vistas al mar, espectacular. La comida del restaurante y del buffet del desayuno muy buena.
Un bonito lugar para disfrutar de las vacaciones."
"Room and bedding was comfortable. Location was very convenient. We enjoyed the indoor pool and hot tub. Location was very walkable. Staff was pleasant and helpful. I did think the 7 euros an hour for early check in was a bit pricey. Our only other criticism would be the breakfast room and food were just average. "
"We stayed here for 6 days from Aug 03 - 09 2025. We love staying here. The hotel is clean, quiet, with plenty of parking and the staff is AWESOME! They are always friendly and courteous. Nuno, Maria, Petra and Julia always greeted us with a smile and they helped us a lot. If Fatima is reading this have her give all you guys a huge raise !!
One small suggestion - can your hotel upgrade the televisions in the rooms to be Smart TV's? It would be nice to watch movies and shows on the Internet....
"Good hotel with all necessary services provided. No issue to find a parking place close to the hotel. 5 min in car to reach the city center. The breakfast is costly."
