Search Hotels Near Playa El Cielo, Cozumel

"we have stayed several places in Riviera Maya, and throughout Mexican top tourist spots… I was seriously disappointed with our stay here. In my opinion, it fell far short of the other resorts in dining, the notorious, Mexican hospitality, and they truly never went out of their way once to make our accommodations memorable. We were promised things when we checked in, that were not taken care of. I would not stay here again, with all of the competition in the area… This resort needs to step up their game."

"Suitable for both children and adults! Clean, friendly staff, and the amenities including the free shows! "

"Great selection of restaurants, some had music. Great hot tub, access to snorkeling, many amenities "

"The staff is so kind and thoughtful and the food was great, the drinks were tasty especially their mango mojitos. I highly recommend this place for the future and I would plan to go back as well. It was very entertaining and lively and peaceful at times too."

"Property was older and small.its fine or a long weekend getaway. Unfortunately the lack of food options makes this property less desirable. You only have the one option of a buffet for all three meals."

"Very clean, everyone was very nice and friendly!! "

"Average "

"Great trip, bar hours are a bit odd, 11-8pm. Great experience overall. I loved being able to snorkel righ at the resort 😍. Only wish would be free shuttle to and from the airport. "

"Our staff including Geraldo was our concierge was very helpful and checked on us everyday scheduled all our dinners and did numerous other items to make our stay more comfortable. Diego scheduled our cabana daily and he and Alejandro brought us drinks from the pool bar. We also had dinner staff Francisco , Archangel , Jose served us dinner at Fish House or Mexican dinners"