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The Palm at Playa

Property class: 4

Choose dates to view prices

A short walk from Quinta Avenida and Playa del Carmen Main Beach, The Palm at Playa provides free continental breakfast, a poolside bar and a rooftop terrace. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is ฿1,794
฿2,284 total
includes taxes & fees
12 Sept - 13 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

A neatly made bed with patterned pillows, a blue and white bedspread, and a straw hat on the bed. There are two bedside lamps and a nightstand with a lamp on each side of the bed.

Standard Room

8.0 out of 10
Very good
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room

A hotel room with a large bed, patterned pillows, a hat, sunglasses, and a travel guide on the bed.

Deluxe Family Room

7.6 out of 10
Good
(14 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A modern hotel room with a large bed, wooden headboard, a bathroom with a mirror, and a shower area.

Deluxe Room

7.8 out of 10
Good
(28 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite

A neatly made bed with a blue headboard, white bedding, and pink and blue pillows. There are two bedside lamps with a woven shade.

Suite

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Two twin beds with white bedding and teal patterned pillows, a bedside table with a lamp, and a window with sheer curtains.

Standard Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, wooden headboard, a bathroom with a mirror, and a shower area.

Deluxe Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for Standard Double

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Standard Double

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located near the beach, The Palm at Playa is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours and skydiving in the area. Visit our Playa del Carmen travel guide
Map
8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    2 min walk - 0.2 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    11 min walk - 1.0 km
  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    13 min walk - 1.1 km
  • Central Square
    5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Fah Restaurant Bar
    2 min walk
  • Restaurante Tropical
    1 min walk
  • Mercado 174
    1 min walk
  • Morgan's Tabacco Shop
    2 min walk
  • Mr. Kiwi
    1 min walk

About this property

The Palm at Playa

  • Upscale hotel near Quinta Avenida
  • Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are located near The Palm at Playa, which provides free continental breakfast, a poolside bar and a rooftop terrace. For some rest and relaxation, visit the hot tub. In addition to a garden and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • A banquet hall, tour/ticket information and a 24-hour front desk
    • Luggage storage and beach towels
    • Guest reviews give top marks for the pool, helpful staff and location
  • Room features
  • All 66 individually furnished rooms have comforts such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the size rooms at the property.
  • More amenities include:
    • Rainfall showers, free toiletries and hairdryers
    • 40-inch Smart TVs with cable channels
    • Ceiling fans, daily housekeeping and phones

Similar properties

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  • Parking included
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฿3,924 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Rooftop

Things to do

  • Hot tub
  • Outdoor pool
  • Stereo

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Frequently asked questions

Does The Palm at Playa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at The Palm at Playa?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at The Palm at Playa on 12 Sep 2026 start from ฿1,794, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palm at Playa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palm at Playa?

The Palm at Playa doesn't offer parking.

What time is check-in at The Palm at Playa?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Palm at Playa?

Checkout is at 11:00 AM.

Where is The Palm at Playa located?

Located in Downtown Playa del Carmen, this hotel is steps away from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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