Hotel Kavia 5th Avenida

Property class: 3.5

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A short walk from Playa del Carmen Main Beach and Quinta Avenida, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace and car hire on-site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Room

Deluxe King Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Gonzalo Guerrero, a neighbourhood in Playa del Carmen, Hotel Kavia 5th Avenida is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide
Map
Playa del Carmen, QROO

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    2 min walk - 0.2 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    2 min walk - 0.2 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    6 min walk - 0.6 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    8 min walk - 0.7 km
  • Central Square
    8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • Starbucks
    3 min walk
  • Bloody Mary Food Drinks & Rock
    1 min walk
  • Ah Cacao Chocolate Café
    2 min walk
  • Señor Frogs
    1 min walk
  • McCarthy's Irish Pub
    2 min walk

About this property

Hotel Kavia 5th Avenida

  • Boutique hotel near Quinta Avenida
  • Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace and car hire on-site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
    • A lift, multilingual staff and tour/ticket information
    • Luggage storage, smoke-free property and a TV in reception
    • A 24-hour front desk
  • Room features
  • All 63 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 42-inch Smart TVs with satellite channels
    • Ceiling fans, daily housekeeping and desks

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Frequently asked questions

Does Hotel Kavia 5th Avenida have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Kavia 5th Avenida pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kavia 5th Avenida?

Hotel Kavia 5th Avenida doesn't offer parking.

What time is check-in at Hotel Kavia 5th Avenida?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia 5th Avenida?

Checkout is at noon. Late checkout is available for USD 20.

Where is Hotel Kavia 5th Avenida located?

Located in Gonzalo Guerrero, this boutique hotel is steps away from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kavia 5th Avenida Reviews

7.6

Good

8.2

Cleanliness

9.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 355 out of 991 reviews
Rating 8 - Good. 320 out of 991 reviews
Rating 6 - Okay. 152 out of 991 reviews
Rating 4 - Poor. 74 out of 991 reviews
Rating 2 - Terrible. 90 out of 991 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Stayed 7 nights in Jan 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
I liked so close to tour meeting places so close to beach 7 11 1 minute walk extra friendly staff
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cool atmosphere for adults. Quiet and safe.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area. Faith avenue is right around the corner. Lots of restaurants and shops walked by distance. Very clean and big bed.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a little Gem, just tucked up a side street but close to everything. Pool on rooftop was great, room had everything we needed and beds were comfortable. A quiet hotel for those who want a relaxing stay. I would definitely go back.
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was cleaned most days of the 5 day stay. Breakfast buffet was good - we stayed for 5 days and it was the same food every day. Had cash stolen and hotel only refunded 50 percent.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently changed to Kavia. Service was good.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Past it's prime

I loved the look of this hotel, architecturally it's quite unique. However it's long past its prime. The rooms have a sewer small, the bedding was stained, the walls had gouge marks, and the pool was drained and out of commission. There are some bizarre elements such as a hot tub right next to the registration desk, an old Mercedes coupe in the back of the lobby, and all the plants are dead or dying. Breakfast is cheap, but terrible. Someone opened my door at 4am on my first night. I have no idea what that was about and complaining to the front desk resulted in no reaction. The location is good though, and fairly quiet for Mexico.
Stayed 5 nights in Dec 2024
Verified review

6/10 Okay

Disliked: Communication
We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.
Stayed 14 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
Horrible place but the staff was friendly
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Not a bautique hotel.
Stayed 8 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Stayed 3 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
If you like to be sweaty in your room smelling like wet towels then this is the place for you. Make sure you don’t get set up for a kidnap. Enjoy your vacation
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Good
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No thank you.

This is a motel at best. It should be rated above a 1 star. Needs to be rebuilt from the ground up.
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and the roof top closed plus bar closed
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in construction don have pool and is dirty
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is kind of horrible they wanna charge extra for everything including inviting someone over to you room . Cleaning could be so much better
Stayed 4 nights in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Location is the perk of hotel but it is in dire need of renovation. Did not have working lighting in restroom and no water pressure.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I’ve stayed at this property a few times they only give you a sheet on the bed as a blanket. The pillows are horrible. The rooftop pool was closed and found two cockroaches.This property is going downhill from the first time I stayed
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Amenities
The cleaning staff makes too much noise from very early on, it's the second time this has happened to me in that hotel.
Stayed 1 night in Sep 2024