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"The view is great! However, The resort is not kept well it looks decaying. I was very disappointed when i arrived. The people at the front desk were helpful. But i cant Say the same for the staff in the food service area for the exception of one young man who really took time to ask us if we needed anything everytime he was on shift. He should give lessons to the others on how to provide good service. One reason I actually picked this resort was because it was all inclusive, however the food was not the best. We ate out more than a few few times once we got to know the area. Unfortunately we will not return to this resort. It needs to improve drastically. Especially the restaurant. I was told by a local that this used to be one of the best resorts. Hopefully it can return to its forrmer glory. "

"This resort sits on top of a hill overlooking Papagayo Bay, so be aware: there are a lot of stairs. If you have mobility issues, this place isn’t for you. The staff do offer a shuttle but you’ll still need to manage a lot of steps. Premium level have their own golf carts. But if you want a quiet, adults-only resort with great staff, good food, and comfy rooms with amazing AC, this is it. They have a good variety of food options. Lots of tropical fruits. If you want to hear and see the howling monkeys, have breakfast early at the snack bar/restaurant by the big pool. The resort is a beautiful garden, lots of flowers and mango trees loaded with fruits! Lots of wildlife too! Pros: Friendly, attentive staff Good food with nice variety something for everybody. Comfortable rooms with strong AC — a lifesaver after a hot day Have chicken wings (it’s the best!) and nachos at the snack bar/restaurant. The Grille and Mediterranean restaurants were great, but The Oriental was forgettable. Massages offered at the beach by local masseuses. Cons; Hilly, lots of steps and stairs. No elevators Peaceful, not a party place. Not a dressy place. Amenities were great. Try their Papagayo Special drink, it’s so refreshing! Rooms were clean tho a bit dated. Tours offered at the lobby. Check-in was just a bit slow. Highly recommend for relaxation and Pura Vida.⭐️⭐️⭐️⭐️"

"The staff was awesome and the transportation within the resort was very useful , great experience"

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."

"The front desk staff was rude. There was a roach in my room. The pools were green"

"Our room didn’t have a bedside table or light and you had to park away from our room. The picture they show is for another resort that you can eat at, but not use the pool. "

"The Andaz Costa Rica Resort at Peninsula Papagayo was incredible and truly exceeded our expectations. The resort was beautifully maintained, with breathtaking scenery at every turn. We especially loved the pools, the seamless boat rides to the beach club, and the consistently friendly and attentive staff. One of the highlights was enjoying our morning coffee at sunrise while listening to the howler monkeys—an unforgettable and uniquely Costa Rican experience."

"We stayed four days in April 2026. The property is wonderful, with an extensive beach, great pool and wonderful staff. The restaurant is very good, lots of variety and lots of food. Breakfast was wonderful with fresh fruit and a good menu. Our room was clean and the Air Conditioning was good. The hounds are extensive, trees, shrubs and Howler monkey in the trees. Would stay there again. "

"Amazing resort! Staff was super attentive, friendly and really went out of their way to make a memorable trip! The restaurants were all exceptional too. "