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"We booked the Papagayo last minute after staying at another hotel that was sub par. Our room was great. Spotless, big, with a nice terrace. The property itself is outdated. It is well maintained, but the pool itself gets dirty quickly due to falling leaves. There were not enough sun loungers, and not enough shade. The beach was very nice to walk on, but not the best for swimming. We used the free kayaks on site, and kayaked across the bay 2.5+ miles to the four seasons. Everything at the golden palms hotel was outrageously priced. The food ($28.99 for a burger, cocktails $15-18) was so expensive we walked down the beach to the Marriot El Mangroove hotel, and had gourmet meals for a better price. Hacienda blu was also spectacular and cheaper, just a short walk down the beach. Out of spite we never ate a meal at the hotel because of how expensive it was. The free breakfast was sufficient. Staff were nice and attentive. However, for the price of the hotel, it is too expensive for what you get."

"Yes"

"Loved everything about this place!!!"

"Staff was extremely informative & friendly. The room was great, very spacious & clean. The property itself was fantastic. "

"So we had tried to contact this location without much luck to confirm ocean view and accessible Room. My Mom is very immobile. I had finally gotten through when I mentioned I wanted to add Star Class and was assured the request had been made only to arrive and find out that there were no such ocean view rooms that were accessible. I think they saw our predicament and moved quickly to help us out. Noelia, a manager came to speak to us, Justin was right there to take us to our rooms. Mom’s room ended up an accessible room but no ocean view. To compensate us on price difference. They provided us with cabanas for two days and we had superb service from all staff. Cannot thank Noelia, Justin, Cristian, "

"All good for the price. Nice property, garden is in good conditionnand lovely, so are the rest of the installations. Staff was very nice. I guess the breakfast could use some additional attention, as there is little food, and the quality is below average. It is complimentary though. The rooms could use a bit more furniture and decoration."

"One of the best trips we ever had! "

"The pools and breakfast were great!"

"The room and linens were very clean, the staff was extremely friendly. It was all inclusive, and I did not feel like we were being limited by anything, the food was great. The location was perfect, on the beach."