5/5 Excellent
Donald
30 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2021
Sugar Palm Grand Hillside - SHA Plus
Photo gallery for Sugar Palm Grand Hillside - SHA Plus
Overview of Sugar Palm Grand Hillside - SHA Plus
Sugar Palm Grand Hillside - SHA Plus
4.2/5 Very good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
- Personal protective equipment
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100
Explore the area
- Kata Beach4 min walk
- Kamala Beach19 min drive
- Bang Tao Beach25 min drive
- Phuket (HKT-Phuket Intl.)42 min drive
Choose dates to view prices
About this area
Kata
Located in Karon, Sugar Palm Grand Hillside - SHA Plus is in the entertainment district and near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Kata Beach and Karon Beach. Travelling with kids? Consider Dino Park Mini Golf, or check out an event or a game at Bangla Boxing Stadium. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with ziplining and mountain climbing.
What's nearby
- Kata Beach - 4 min walk
- Kata Noi Beach - 12 min walk
- Dino Park Mini Golf - 2 min drive
- Kamala Beach - 19 min drive
- Bang Tao Beach - 25 min drive
Restaurants
- Where to eat
- Baby Palm – Serves breakfast and lunch daily.
- 7th Heaven Sky Bar – Ocean-view rooftop bar. Open daily.
Getting around
- Phuket (HKT-Phuket Intl.) - 42 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Limited on-site parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 450 for adults and THB 250 for children
- 1 restaurant
- 1 poolside bar and 1 bar/lounge
- Room service available
Things to do
- Children's pool
- Fitness centre
- Outdoor pool
- Sauna
- Spa services
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Fridge
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- Lift
- Front-desk safe
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Filipino
- Japanese
- Russian
- Thai
Business services
- Computer station
- Meeting rooms
Outdoors
- Garden
- Pool sunloungers
- Rooftop terrace
Spa
- Body scrubs
- Body treatments
- Facials
- Massages
- Massage/treatment rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille signage
- Doorbell and phone notification
- Handrails in stairwells
- Visual alarms in hallways
- Well-lit path to entrance
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Feather duvet
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Dressing gowns
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Separate bath and shower
- Towels
- Toothbrush and toothpaste
Entertainment
- 43-inch TV
- TV channels
- Streaming services
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar (some items)
- Fridge
Outdoor space
- Balcony
More
- Desk
- Iron/ironing board (on request)
- Safe
- Slippers
- Soundproofing
Similar properties
See similar properties
Kata
Parking included
Free WiFi
4 star
Hotel
Guest rating 4+
Family-friendly
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: THB 200
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 200
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1300.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: THB 450 for adults and THB 250 for children (approximately)
- Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
- Early check-in fee: THB 200 (subject to availability)
- Late check-out fee: THB 200 (subject to availability)
- Rollaway bed fee: THB 1300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Grand Hillside Sugar Palm
Grand Sugar
Sugar Palm Grand
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Hotel Phuket
Sugar Palm Grand Hillside Phuket
Sugar Palm Hillside
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand, Hillside Phuket/Kata Beach
Sugar Palm Grand Hillside Hotel Karon
Sugar Palm Grand Hillside Karon
Sugar Palm Grand Hillside
Frequently asked questions
Overall score and ratings
4.2
Very good
4.2/5
Cleanliness
4.1/5
Staff & service
4.2/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Deirdre
25 Apr 2021
Stayed 6 nights in Apr 2021
4/5 Good
Verified traveller
Travelled with partner
2 Mar 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021
4/5 Good
Verified traveller
26 Feb 2020
Stayed 2 nights in Feb 2020
4/5 Good
Anthony, Seattle, WA
Travelled with partner
8 Feb 2020
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020