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"Nice & clean"

"Yes very clean"

"Hotel and all of its employees were extremely helpful, kind, and courteous to us , our kids, and our dog. They have multitudes or activities around for family or just for couples. The rooms were clean, bathroom and showers were amazing. And rooms were essentially sound proof which is important to us traveling with kids and a dog."

"Everyone is very helpful and the hotel is beautiful. "

"Friendly staff, clean, and well designed. "

"everything was great except we are disappointed that other hilton hotels have complimentary coffee 24 /7 and yours only has it in breakfast hours! lots of people drink coffee in the afternoon and evening! there also was no water available in lobby like most hiltons! i think for an upscale hilton that this small recommendation would be good!"

"We were pleasantly surprised by how clean this hotel was — everything felt almost brand new. Our room was spotless and well maintained, and the overall property felt safe and welcoming. Parking is free and available onsite, which made things very convenient. Breakfast is offered for a fee; we didn’t try it, so I can’t comment on the quality. The location is excellent, with coffee shops and restaurants nearby, all within a short drive. The staff was friendly. Overall, a great experience and...

"Totally surprised at how nice this hotel is! The staff was terrific, the room was amazing, and the proximity of the Hotel Nickel Plate to dining and entertainment activities - all GREAT!"

"Spotless, Courteous - Great Time!! "

"Room was great! Beds were amazingly comfortable!!"

"The staff was amazing cleaning our room for us while we were dealing with a medical emergency. "

"The hotel and room view were amazing! I stayed on the lakeside King room with Sleeper couch. Also had a great dinner experience, staff was amazing and really took care of me when item I wished from menu wasn't readily available, 100% recommend this location!"

"Great place, excellent breakfast, clean, staff very helpful!"

"All round great.. Better then my say a a best western sept 2025 Get smelt like smoke and the floors were dirty.I would never ever stay there again.It was not worth the money"

"This was a very nice hotel. Very nice room bed very comfortable. Very quiet, front desk they were great and very kind. I would stay here anytime again."

"This hotel was in a nice and safe area. It has dining options around it. The gym was nice, but machines were broken (treadmill) and it only had one towel. The staff was friendly and accommodating. Breakfast was good with healthy options - hard-boiled eggs and yogurt. The coffee machine worked well and there were a good variety of condiments for bagels and breads. It was clean and well maintained, other than the fitness area."

"The rooms were spotless and the staff was excellent"

"Wonderful room spacious and clean"

"Staff was excellent and the room was comfy and quiet "

"The room was spacious and spotless. Employees were friendly and helpful. I will definitely stay here again!"