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"Our complete stay from drinks, dinner, decor and the room were excellent. We will be coming back. The rooms were quiet. The entire hotel was excellent!!!"

"Make sure to get the room in a new tower. Those are recently remodeled and very nice and clean! Pool was out due to construction, which is a bummer, but I’m glad they’re remodeling more."

"I don't have nothing to say it very nice"

"We pulled up and kept driving. The flowers and bushes in the pictures are gone and now dried out looking weeds. Upon pulling in we thought we were in the wrong place as it looked vacant and deserted. It felt like an abdoned industrial park. The window boxes are gone. I can’t speak to the inside as we just drove away without even leaving our car because it looked so gross and dirty."

"My wife and I had a suite which was very large, but the bathroom was extremely small. Good shower, but the rest of the bathroom was very cramped with only room for one shaving kit. No room for another person’s toiletries. There was a dedicated bedroom and a dedicated sitting area, but no divider between the two. You couldn’t watch tv without waking the other person up. The bed was comfortable. The room just had a lot of wasted space that could have been better utilized. I ordered room service...

"When I arrived late at night, the desk staff gave me a key as usual. One elevator was clearly stuck and there was a crowd so I waited 10 minutes to get to my room only to find it would not open. After trying for 5 minutes (checking my key worked on another door, throwing my body weight into the door twice, messing with the handle), I go back downstairs and there's no one at the desk. I have to wait another 5 minutes for someone to return, and they tell me the particular room they assigned me...

"It was a good place to stay for the night. The bed was comfortable. A nice quick breakfast with variety. I will stay again when I am in town."

"fit the standard of a 3 star hotel"

"The dinner on Sunday was great, breakfast was good as well. Very clean and comfortable, with a great hot tub@"

"Power went out"

"Website stats there is a whirlpool onsite, there is not. Supposed to serve pasties and such for Breakfast 6:00-9:00 am, 845am no pastries not staff to serve. Complimentary coffee all day was cold."

"Your Continental breakfast needs to improve it could have been better"

"This is a great hotel to stay at. First the staff was incredible. They remembered our name through out our stay. Why we were there and asked if we enjoyed the concerts. Second the breakfast buffet was full the entire time they offered it. Got down late one morning and expected nothing, but got hot fresh eggs and sausage. Just made pancakes and the fruit was still chilled. Last thing but most important for me was the bed. I have a fused back and numbness in one of my legs. When I woke up every...

"Breakfast was really good! Friendly staff."

"The staff The staff were incredibly kind and welcoming, and the breakfast was alright. The proximity to the mall, almost sharing the same complex, made all the difference."

"Everything"

"Super convenient location for our downtown activites. Underground parking was great, but a little pricey ($40/day). It did have in and out privileges. The room was super clean and spacious. The breakfast was great. The front desk staff were very helpful when we came into the lobby soaking wet after getting caught in a downpour at the Indians baseball game. She saw how dripping wet we were, got towels and a plastic bag to take home our wet clothes. Thanks so much"

"Amazing experience at"

"Like the spacious room and bathroom...beds were very comfortable..quiet..slept very well! Front desk staff was friendly and very helpful! Great stay with a lake view."

"Needs updating and refrigerators in rooms. Great location for Santa Claus World. You’ll have to do research on areas to eat and drive too unless, you want pizza or subway. We visited the end of June beginning of July and all the stores closed around 5:00."