The hotel is so cute and in a great location. We were bummed because the terrace hot tub is the only reason I brought a bathing suit for my four week trip and, upon check in, we were told to use it whenever we want, however when we went out to use it, it was cold. We mentioned this to staff and they said they didn't have the key to adjust the temperature and they'd try to get it fixed. The hot tub was not hot for any of our three nights.
It was also weird that I received WhatsApp messages upon check-in and was asked if we needed anything and when I replied that we could use some extra pillows, the message went unread. We did get extra pillows eventually but why message and ask questions if you don't actually have anyone reading responses.
It it still a beautiful and well-located hotel.
