I did not have a bad opinion of Adagio before. Adagio Brussels Grand Place is well managed. I am writing this review with the hope the parent company takes action.
Hotel front door is always closed. Call to get door open.
There is no air conditioning. Nor ceiling fan. Room reached 31 degrees (measured) when temperature was 29 degrees outside.
One single elevator. Elevator was broken 16 hrs, from 6:00 PM until next day 10:00 AM. This building is 9 stories high.
Mattress is 4 inches of regular foam on a Murphy bed with slates. Forget any idea of a comfortable sleep.
I went 8 days without room cleaning room until I complained. Expect no room cleaning, as per hotel front desk it is supposed to happen once a week.
There are no access cards. Access codes were changed twice without giving prior advise, locking me out.
The 2 high chairs in the room are uncomfortable. There is no other seating in the room. It is unclear if guests are expected to lift the Murphy bed to transform it into seating. I tried this and found a dirty semi-couch below, with cigarette burn holes. Make sure not to injure yourself while lifting it.
The area is far away. The contraband of cigarettes at the corner, the Victor Bash tram T2 stop, makes the area feel unsafe.
