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"Staff"

"Good location and room"

"Lovely, quaint, clean. Great location!"

"This has become my go-to hotel of late for NYC trips. Not because it's anything fancy, but the location right next to Penn Station, Amtrak, LIRR, and the A/C/E, 1/2/3, B/D/F/M, and 7 trains is so convenient. Many pilots & flight attendants whose regular route takes them to NY stay here for this reason. The staff, and particularly the housekeeping staff, is super-friendly. The hotel itself is nice enough - plenty of large, double rooms, a nice art deco style (it was world famous in the...

"Good"

"Our experience at this hotel was deeply disappointing and fell far below reasonable expectations of cleanliness and service. The room and linens were not properly maintained. The bedding was unclean, and the pillowcases had visible stains, which is entirely unacceptable. In addition, the bathroom facilities were not functional. Both the shower and the sink were clogged, preventing proper drainage. We made multiple requests for assistance, yet no one came to address the issue during our stay....

"Rooms very small. By coincidence, we had just taken an overnight train. Our bedroom on the train may have been slightly larger than our bedroom at this hotel."

"Very nice hotel very good place to walk to locations will for sure be staying here again on my next visit ! Wasn’t loud very cozy ! "

"Cons: 1) The AC/heater was broken. It rattled constantly, all night long like a jack hammer was going off in the room. We let the front desk know and they tried to fix it. It wasn't constant, but it was still making that noise. 2)The toilet would randomly flush every hour or so, throughout the day and night. They were unable to fix that. 3)There is no cable. No local channels like CBS, ABC, NBC or Fox. Just a fire stick. The internet is so weak, we couldn't get any of the apps on the fire...

"Room smelt like gas, staff came sprayed a chemical made it worse. Curtain had "

"No tienen parqueo pero lo demas todo perfecto "

"It was dirty with pills and bloody wrapped up paper,. Maybe a pad. I didn’t open it. No soap in the bathroom and stains of blood by the window. Didn’t stay, and the front desk is fighting me for a refund. Immediately left and booked another room in a different hotel with my 3 kids "

"Great location. Breakfast grab and go was plentiful. Clean. Pleasant staff. Would come back for sure! "

"Easy to get to subway station.The front desk is very friendly."

"Buena limpieza y atención del personal, el espacio es pequeño pero tiene todo lo necesario. Lo único malo es que no hay elevador y subir y bajar las maletas es un maratón, aunque el personal se ofrece a ayudarte. Todo bien en general"

"Nette kleine Zimmer "

"Wonderful staff! Beautiful rooms, easy to navigate building. "

"It was a beautiful stay "