"Our experience was incredible. Best experience we have ever had. The staff was the most hospitable, thank you Kazuya! We loved the bath and onsen, and the staff was very accommodating with taxi and driving services. The food was the most delicious. We would love to come back again!"
"A stunning view of Fuji mountain from room & restaurant windows. Prepared extra beds for us because we stayed 3 people. A lady staff who helped us to carry luggages from a car and to a car. A very delicious Italian restaurant in the hotel area. "
"Beautiful scenery, super close- walking distance to ride a gondola to a major world renowned attraction (volcano).
Super baby and kid friendly; we got a balcony room facing the lake which allowed us to open the screened door to get fresh air.
The onsen was clean and in excellent condition; lots of quality amenities.
Buffets were generous and quality as well. They had an unlimited sake, whiskey, wine, beer bar plus all the juices, soft drinks, tea and coffee you want. The coffee was meh; worse...
"ที่พักสะอาดและบริการดี อาการเช้าดีเยี่ยม มีบริการรถ shuttle bus ระหว่างโรงแรมไป kawaguchiko station ด้านหลังโรงแรมติด kawaguchiko lake ด้วย ให้ความเป็นส่วนตัวสูงดี"
"The place felt like a dream! From the outfit you wear throughout your stay to the hot springs outside that made you feel free. The staff was incredibly friendly and I’d recommend it for anyone."
"A stunning view of Fuji mountain from room & restaurant windows. Prepared extra beds for us because we stayed 3 people. A lady staff who helped us to carry luggages from a car and to a car. A very delicious Italian restaurant in the hotel area. "
