โรงแรมใกล้สวนน้ําออตเตอร์โคฟ, เซนต์ชาร์ลส์

" Have stayed here before. "Renovation " has been going on for 3 years. Great location, average property, some staff are not helpful. Marriott needs to take it over, get the upgrades done, work with staff to improve attitude"

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Place smells of cigarettes. Dirty because just old. Was only place available in the area."

"Very clean. Staff was helpful"

"Nice location. Bath area needs updates. Side table next to the couch was flaking and rust all over. Was a hair in the tub. Someone’s Bobbi pins on the floor."

"This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility."

"Location great, close to expressway. When you pull up to the property it looks great, when you walk in it looks a bit dated. Room was also dated a bit, it was clean, just looked dated. Ceiling in bathroom above shower had rust and or mold and obviously had been patched before. Absolutely not a terrible place to stay, just not up to date in appearance on the interior in my opinion. And lastly, they have a new invention out there called soft close toilet seats, I'm just saying.."

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"My room had roaches, and the TV did not work.The whole experience was terrible.I do not recommend it to nobody"

"The one positive for us was the breakfast was decent and had a good variety. That being said, the pool was freezing and unusable, as well as the main doors to the pool wouldn’t unlock, you had to use a side door. They also had no guest laundry facilities."

"No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció..."

"A great place to rest with a lot of good restaurants nearby. The room was clean and comfortable."

"We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

"Great staff. Clean rooms."

"For a limited service hotel, it is top notch. The gym is excellent and you can’t beat free WiFi and breakfast when you are a business traveler."

"We stayed at Arista for a family wedding nearby in Wheaton. Room was clean, comfortable beds and pillows, bathroom was great. No top sheets on the bed (Euro duvet covers) which I really liked. Our adult kids stayed on the floor above us and had a nice clothes steamer and Dyson hair dryer in their room (ours did not, but still nice hair dryer). Quiet hotel, great coffee shop and bar attached to the lobby. Helpful and polite staff! Great experience and we would stay there again."

"It was all ok"

"Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building."