โรงแรมใกล้สวนสาธารณะพอตทาวาโทมี, เซนต์ชาร์ลส์

"This property has been refurbished & it is wonderful. From the lobby, pool area & the rooms it is fantasti."

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Nice location. Bath area needs updates. Side table next to the couch was flaking and rust all over. Was a hair in the tub. Someone’s Bobbi pins on the floor."

"Comfortably and quiet"

" Have stayed here before. "Renovation " has been going on for 3 years. Great location, average property, some staff are not helpful. Marriott needs to take it over, get the upgrades done, work with staff to improve attitude"

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility."

"Location great, close to expressway. When you pull up to the property it looks great, when you walk in it looks a bit dated. Room was also dated a bit, it was clean, just looked dated. Ceiling in bathroom above shower had rust and or mold and obviously had been patched before. Absolutely not a terrible place to stay, just not up to date in appearance on the interior in my opinion. And lastly, they have a new invention out there called soft close toilet seats, I'm just saying.."

"Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building."

"This is a flop huose, rooms by week or month. Had I only known, I would not have stayed there but it was too late to change. Expedia misrepresented this place. no hair dryer, holes in wall and bathroom door, rusted metal frame around mirror and light fixture, no carpet, just fake wood vinyl flooring, lobby closed from 5am to 9am, YOU have to take out garbage to dumpster or get charged $50, 'furniture' for aloset all open front (without doors) making it look like a gym locker room with everything...

"Not for me. But people who wants kitchenette and for longer stays might prefer it."

"Blood stains on the carpet, room smelt sour like must and urine, refrigerator was broken and had a bunch of loose water in it. Staff hassled me about checking in even thought the room was fully payed for already."

"Súper mal muy sucio nada en condiciones fue lamentable mi estancia allí"

"We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

"Very clean room and comfortable bedding!"

"just terrible"

"For a limited service hotel, it is top notch. The gym is excellent and you can’t beat free WiFi and breakfast when you are a business traveler."

"I didn’t like the smell of the room and the bleach was to strong on the bedding"