It didn’t look like the pictures that were posted. There was no cafe area, the pool isn’t the same one as posted, the toilet was almost in the middle of the bathroom.
Beds super uncomfortable with dated box springs and bedding had holes in it. Rooms are run down with lots of property damage (peeling paint, peeling doors, cracked tile, dirty carpet). AC sounded like a train going through the room. I stay in cheap hotels often, and I wasn’t expecting a 5 star hotel, but this one was terrible. I won’t book again.
Room was huge. Bed was very comfortable. It’s close to a lot of attractions. Despite that it was a pretty quiet property. Definitely recommend and would stay again.
Dale
เข้าพัก 3 คืน, กรกฎาคม 2025
8/10 ดี
Maria, Cutler Bay
เดินทางกับครอบครัว
15 ก.ค. 2025
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The location is wonderful. Everything was good, quiet, and peaceful.
I reserved this room for my mother. I was with her at check in. The employee upon check in was uninterested / disassociated / vacant minded. Upon walking to her room they had a large area that they stored broken a/c’s. Very dangerous. The room was bad as well. Parts of the walls had noticeable damage as well as the doors. The toilet was at least a foot away from the wall which made the bathroom awkward. When checking out the employee would not allow me to check out. Spoke extremely low while being incoherent and possibly intoxicated on a substance.
My mother is ada and I feel like they made a game out of her presence. If I can I will attach pictures
The room was very unsanitary, Bed frame rusted, Mattress Hard uncomfortable and makes squeaky noise when turning in your sleep, sofa bed was dirty and smelled like mildew, also when I opened the sofa bed the Mattress was very old ripped up with stains and Blood stains as well. I have pictures to prove!!! Also the TV not working with No Signal at all…I will never stay there Again or, recommend anyone to book at that Hotel!!!!
Rooms were clean, beds clean. nice quiet area, can walk across the street to icon park and all the restaurants. Perfect area for the price. free shuttle to the parks also. Swimming pool very clean.
I’m sorry and I never do this kind of review in my whole life but that hotel need to work to get better. I swear to God it’s really bad. I don’t recommend anybody and I’m sorry for this comment but I hope you guys will do a better job soon clean up the rooms Make it better.
The staff was so angry all the time! The room stank! The room is dark! The bed is old. It sounds horrible all the time! Everything bad! Don’t recommend it! Specially the terrible odor in the room! I couldn’t stand the smell!