"Just off the main esplanade area, walkable to boat rides, the Palace, shopping, food and bars. Great location. No on site laundry apparent, although the Expedia ad does note laundry facilities.
"
"Thank you to the entire front staff along with the housekeeping, the stay was excellent and I commend on the professionalism and their ability to help, when things are needed. They greet as you walk into the hotel and when you come from your room to the lobby. Great place,
Thank you Greg (marketing)."
"The breakfast was our favorite part. Freshly-baked croissants brought table side was such a nice touch—and the croissants are fantastic.
Rooms are nicely appointed and definitely better than what you may find for Hyatt properties in the US. The rooftop bar had great views of the Tonle Sap meeting the Mekong, the Royal Palace grounds, riverside activity.
Walk Street is a couple of blocks away. TikTok’s and transportation are easy to come by with Grab.
Would love to stay at this property again."
"Honestly the most detailed oriented, polite , elegant and professional hotel I’ve ever stayed at, really impresseHonestly, the most detail-oriented, polite, elegant, and professional hotel I’ve ever stayed at. I’m really impressed with everything and everyone. If there were more than a five-star rating, it would totally deserve it."
"The hotel seem to have an attitude that puts the guests in a strange subservient position. Not allowed to use the lift from the ground floor, have to use the quite dangerous stairs to the first floor lobby and then allowed to use the lift. When challenged on this they said it was for security despite there being a security man at the ground floor lift entrance 24/7. When I tried to discuss this further (calmly and quietly) I was totally ignored and the reception staff turned away and stopped...
"The Raffles Hotel is a stunning example of a colonial time. The entire atmosphere of the hotel is perfect.
The breakfast choice and quality is absolutely great.
The rooms are quiet and offer the peaceful athmosphere to relax from a busy work day.
The Elephant Bar is a great place to relax in style.
Perfect hotel to syay in Phnom Phen."