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"I stay there. Every single time I go to Chicago, the staff is the best. "

"Very h"

"Rooms are small "

"Excelente lugar "

"Great hotel...Close enough to everything...Staff was great and always available when needed...Brunch at Wellsey was excellent..."

"THEY SHOULD HAVE A BUFFET"

"Breakfast was good with a nice variety "

"Room was tiny. TV in an odd place. Beds were comfy. Bathroom clean. Not enough towels and wash cloths for a group of 4 (housekeeping did bring some). I do feel like plain coffee should be free and or some water in the lobby. Front desk staff was exceptionally friendly as was the cafe barista. Location is superb. "

"Clean and comfortable "

"Great location if you wanna walk around downtown. No free parking though. Room is super clean! No breakfast, just coffee. Affordable room for its location. Staff were nice when I called about checking in super late."

"The staff was the best part of the hotel, accommodating, polite and patient. Rooms were so so but they offer so many amenities that is more than makes up for it "

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic...

"YES"

"More option for decaf coffee as well perhaps?"

"I got what I paid for: it was cheap, and the experience fair but unpleasant for a hostel. My bunk mates did not follow some of house rules set by Freehand which made rooming with those folk’s difficult. I complained to the front desk, and yet nothing was done. Ultimately, I checkout early on my last night rather than try (and fail to sleep) for another night in a row. I spent that night reading in the nearby Subway restaurant and at Union Station which proved more relaxing than the room I paid...

"I've stayed here several times, and this is my go to place in Chicago. We had some slight issues this time with valet, but it really seemed it was a specific employee rather than the system as a whole. We've never had problems in the past and have had great experiences."

"Excellent service"