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"Windows wasn’t soundproof and it was verybut from the team was very helpful. hard to sleep through night also AC was so loud wasn’t very helpful. but from desk team was very helpful."

"Easy checkin. Got the room we requested, high floor with a view and away from the elevator."

"This hotel, located in Koreatown is a perfect option in terms of convenience. It is close to the subway station and several eateries, not to mention that it's a stone's throw away from the iconic Macy's Herald Square. The staff was pleasant and extremely helpful. The housekeeping service was prompt, thorough and efficient. We booked a standard king room and was upgraded to an empire view room. Of course the view did not disappoint. The room was a little tight but we did not spend any great...

"Andrew at the front desk was amazing, polite and very professional. Highly recommend "

"The room was TINY but I guess that's to be expected in NYC. The shower water could never regulate and was usually scalding. It was very close to Times Square which was convenient and the staff was very nice. Overall, considering we only slept in the room, it was fine."

"Staff are the best."

"The staff was helpful and friendly, but the hotel was very rundown. The carpets were aged, worn, and stained. The wallpaper was torn and faucets were pullling away from the bathroom wall."

"Great place to go with family"

"Good"

"Me hospedé 2 días en el Empire Hotel y la experiencia fue muy decepcionante. La ubicación es excelente y sinceramente es lo único positivo que puedo destacar. Pagué una habitación estándar a un precio que fácilmente corresponde a una habitación de lujo en otros hoteles de Nueva York, confiando en que, por la reputación y apariencia del hotel, valdría la pena. Sin embargo, desde la llegada todo fue una decepción. La habitación era extremadamente pequeña y no corresponde en absoluto a las fotos...

"I love everything. Thank you"

"Wonderful stay "

"I would recommend 👌"

"Excellent location, clean & tidy rooms and very good breakfast"

"Staff was accommodating."

"The hotel is in Koreatown, and it's near many good places! The cleaners always made the room neat when we came back. There were no loud noises made by other people; it was a good experience. "