โรงแรมใกล้หอศิลป์แห่งชาติ, กัวลาลัมเปอร์

"Overall I had a negative experience due to the member of staff called Michael, which made me uncomfortable for the remainder of my stay. It's a shame, as the other people were quite nice, and unfortunately I wasn't well when I arrived. After my first night I went to the cafe and after roughly an hour Michael rudely demanded I pay and implied I was sitting there just wasting time. I don't believe he would have spoken to me that way if I was white or if I was with someone. I had looked over...

"The hotel's air conditioner was leaking water."

"It was wonderful stay with amazing infinity pool."

"Good"

"Kenneth and Morshad are very helpful and beyond polite. The entire staff is very well trained. "

"The bathroom needs to be updated and have a shower curtain , water spills out onto floor and you can fall . The room are good but the areas is very dubious . Front staff can be a little more friendly to the guest upon arrival . There should be a quiet time , people are making noise at all hour of the night and music is loud . "

"ห้องพักกว้างใช้ได้เลยค่ะ อุปกรณ์การอาบน้ำครบครัน มีน้ำเปล่า ชา กาแฟแบบชงให้ทุกวัน พนักงานเข้ามาเก็บห้องแต่วางของมีค่าไว้ไม่เสียหาย รอบๆด้านหลังโรงแรมเป็นตลาดสด คนพลุกพล่านนิดนึง สภาพรอบๆเป็นชุมชนแออัด แต่ไม่ได้รบกวน"

"Our room1717 are falling apart. Not fit for guest. Not well maintained."

"I will not recommend this property, very bad service.. I simply loose my money … I am very upset.. very bad place .. internet not working, fridge is not working …no one don’t care about the room service also they charge me extra money .. this is my first experience like this .. very bad experience."

"1.Over charge for Tax/up grade room 2.Hotel give room lower class than what you book. 3.Room very very tiny than what hotel shown. 4.Surounding not good. 4.Located in the Muslim Area so no other kind of food except Muslim food. 5. Many many un-happy thing, that why, We design to "cancel" our Oct 18-20 booking even we already paid."

"Hotels.com suggested that I saved over $200 USD on this booking of a two night stay. I was shocked upon arrival. There was hair on the bathroom sink and on my bed. The breakfast buffet was really awful. The walls were worn and damaged. I am not picky but would never have booked this if not misled by Hotels.com assertion of its worth."

"Top"

"Bad reception service."

"If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon....

"フロントは前のビルの３階で、かなり遅い時間に着いたが温かく迎えてくれた。部屋は31階。エレベーターも多くて速いのでストレスを感じなかった。部屋は２ベッドルームで様々な設備が整っていて過ごしやすかった。近くのPWTC駅にそこそこのショッピングモールがあり便利。歩いて１分のところにセブンもある。残念だったのはWi-Fiが繋がらなかったところだけ。極めて快適に過ごせたので感謝している。"

"bon logement globalement, 7 élevé juste en bas de la tour et très proche des tours petronas ! Certains ascenseur en mauvais état et délabré mais ça n’a pas gêner mon séjour."

"the street in front was very noisy "