โรงแรมและที่พักในนาตาเลีย

"Profesional and kind personal. Nice and clean. Good variety on breakfast"

"It's was nice and clean"

"Travelers beware! The night shift female front desk clerk was kind, but not very helpful. Our room was changed 3 times in one stay. The first night, while knowing we had a newborn with us, we were put in the room next to the exit door that slammed incessantly all night and then employees bearing out trash cans at 4 am. They refused to refund me for the remainder of the stay, so we were forced to stay or pay an additional $300 plus the cost of a new stay somewhere else. they did move our room to...

"Very good stay"

"Can be better"

"We enjoyed our stay! No issues!"

"Mold in bathrooms Bugs & spiders everywhere Ceiling tile leaking Hole in door"

"Rooms were clean and comfortable. Pool is very nice. Hotel is out of date though. Elevator kept going out. There is NO gym or they decided to close it while we were there. Several places to eat around hotel and Seaworld is very close."

"This hotel is not worth your stay, they do not care you experience in staying with them. They only care about policies even if you reach out to them timely and explain situation. I would rather stay with someone who cares about customer experience."

"Rooms were clean just the gym and pool were not up and running."

"No pillow cases on pillows. One bed broke as my child started sitting on it. AC did not work. Toilet paper roll has dried bodily functions on it. I sadly did not think to take pictures before leaving so Expedia is being difficult about refunding my non-stay, as we ended up going elsewhere, because this place should be condemned until it can be brought up to minimum health code standards, at least. It was BAD."

"Power switch and A/C unit had now power. Had to navigate the room with my cell phone flash light. Bathroom had rodents and was not thoroughly cleaned."

"yes"

"No me regresaron el depósito en garantía y la habitación están en mal estado"

"We enjoyed our stay here. We were very comfortable."

"I chose not to stay at this location because the staff (Alex), wanted charge me extra and refused to honor the online price quoted. He said because the room I booked was no longer available due to early morning check ins."

"Pool was closed nobody said we had to walk to another hotel to be able to swim. Never knew $10 a day for parking. Hotel should have informed us."

"Good service and room. Decent food"