"It’s a good spot to stay if you want to be near narita airport especially since they have buses to and from the airport as well as buses to narita station and back to the hotel. It’s really well kept and everyone is very helpful. It also has a lawson inside of the hotel so its a safe and easy place to get a snack."
"Beds were worn, nothing clean, over crowded with tour groups, only one desk clerk checking in a line of 30 people. I should have slept at the airport."
"Where should I begin… their customer service was fantastic. Quick responses for questions. Amazing support for my needs. Beautiful hotel, clean rooms, phenomenal kabuki decorations, superb foods… and amazing estheticians skin care… I just have to come back for more!"
"It is an older property. What’s going for it are excellent onsen and true 25-m swimming pool. Exercise room, steam room, sauna and hot + cool down tank are excellent. Airport shuttle is super."