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"We regularly travel with a large sports team and this was our all-time favourite tournament hotel. We loved the gazebo outside for team meals and found the staff very accommodating. This is a well-designed hotel, and the proximity to picturesque Ladysmith was an added bonus. Would definitely recommend to teams traveling for tournaments in Nanaimo."

"Nicely renovated rooms. Very clean"

"Front desk people absolutely horrendous......"

"Nice hotel"

"Just wish the hot tub was bigger. We never got to use it as it was always being used. It can only hold 2 or 3 people"

"Really great location with a beautiful view of the harbour. Parking and check in was really easy."

"we had a good time there"

"​Subject: Disappointing Stay – Room Quality and Pricing Issues ​I recently stayed at your property, and unfortunately, it did not live up to expectations—especially given the price tag of $360 after taxes. ​Upon entering the room, I was immediately hit by an overpowering scent from a air freshener plugin that was strong enough to burn my eyes and nose. While it seems the room underwent a recent renovation, the execution was incredibly poor and lacked basic attention to detail: ​Cleanliness:...

"Nice clean room, comfortable beds, quite. Just a very pleasant experience."

"Staffs were very good and helpful. The hotel was closed by everything. It’s very convenient."

"Really enjoyed our stay, clean room and facility, helpful staff, boardwalk right at hotel and along the ocean, beautiful views and a great walk, overall great experience"

"We really liked this place. The walk out to the lake was wonderful and easily accessible. The staff made us feel welcome but also allowed for space and privacy. The location is great and the lake was the main draw for us. The traffic noise from the highway was noticeable but not a huge problem. We will book again."

"Room was clean and modern. Staff were very friendly. Location is amazing!"

"The facility has a great location."

"Great stay. Pool was well kept and clean"

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"The property is old. But the staff has done a great job at keeping it clean and refurbishing it, as well as laying a little conveniences like chairs right outside of your room.- love the place."

"Room was clean. Great view."

"Alan was very helpful ."

"Everything"