Travelers wake up to ocean panoramas and a hearty breakfast at this Departure Bay hotel, where upscale shopping and premium amenities create a memorable stay
The Best Western Dorchester Hotel pairs Departure Bay's ocean views with modern comforts. Guests can use the fitness center, enjoy breakfast with scenic vistas at two restaurants, and benefit from dry cleaning services or the on-site hair salon.
Located in Nanaimo, Best Western Dorchester Hotel is in the city centre and near a boardwalk. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Nanaimo Aquatic Centre and Brechin Lanes are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Nanaimo travel guide
70 Church St, Nanaimo, BC, V9R5H4
What's nearby
Maffeo Sutton Park
3 min walk - 0.3 km
Old City Quarter
6 min walk - 0.5 km
Bastion
3 min walk - 0.3 km
Casino Nanaimo
6 min walk - 0.5 km
Nanaimo Museum
6 min walk - 0.5 km
Getting around
Nanaimo, BC (YCD)
13 min drive
Restaurants
Tim Hortons
9 min walk
Starbucks
7 min walk
Red’s Bakery
3 min walk
The Vault
6 min walk
Old City Station Pub
2 min walk
About this property
Best Western Dorchester Hotel
Hotel near Departure Bay Ferry Terminal
You can look forward to designer shops on-site, a hair salon and laundry facilities at Best Western Dorchester Hotel. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
Free self-parking
Cooked-to-order breakfast (surcharge), a 24-hour front desk and a front desk safe
A lift, 5 meeting rooms and a banquet hall
Guest reviews speak highly of the helpful staff
Room features
All 71 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
Bathrooms with shower/bath combinations and hairdryers
Flat-screen TVs with premium channels
Wardrobes/cupboards, separate sitting areas and mini fridges
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
3 restaurants
A bar/lounge
Coffee and tea in common areas
Restaurants on site
Embers Wine & Charcuterie
The View Oceanside Grill
Top Notch Burgers
Things to do
Designer stores
Gym
Shopping
Wine tours
Family friendly
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Business services
5 meeting rooms
Business centre
Conference centre (5,000 square foot of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
More
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium channels
Food and drink
Coffee/tea maker
Mini-fridge
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 16 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults and CAD 10 to 22 for children
Pet fee: CAD 30 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property is also known as
Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo
Frequently asked questions
Is Best Western Dorchester Hotel pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Best Western Dorchester Hotel?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Dorchester Hotel on 8 Mar 2026 start from ฿2,760, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Best Western Dorchester Hotel?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Best Western Dorchester Hotel?
Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Best Western Dorchester Hotel?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Best Western Dorchester Hotel located?
Located in the heart of Nanaimo, this hotel is within a 5-minute walk of Bastion, Vancouver Island Military Museum and Nanaimo Museum. Maffeo Sutton Park and Casino Nanaimo are also within 10 minutes.
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Reviews
Best Western Dorchester Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
6.0
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 445 out of 1008 reviews
10 - Excellent
445
Rating 8 - Good. 332 out of 1008 reviews
8 - Good
332
Rating 6 - Okay. 137 out of 1008 reviews
6 - Okay
137
Rating 4 - Poor. 61 out of 1008 reviews
4 - Poor
61
Rating 2 - Terrible. 33 out of 1008 reviews
2 - Terrible
33
Reviews
8/10 Good
Kristi
15 Feb 2026
Liked: Cleanliness
Nice, clean hotel in great location for downtown Nanaimo lax amenities… Coffee in the lobby would be nice
We appreciated the free parking and room was great for our pet with laminate floors. Room was functional and clean. Pod coffee was great for the morning.
Clean unit and friendly staff, the only slight issue which is not in their control was the noise from doors slamming throughout the night which is a pain with a dog, but definitely not a dealbreaker would come back again
Staff was friendly, location is great at the waters edge with a nice park to walk around. The float planes come and go from there so the hotel has great views.
The room was clean and spacious for our family of four. Wr loved the view of the harbor and watching the sunrise. Two tvs in each seperate areas were a nice touch. We were able to cast netflix and watch a family movie in the evening. I would definetly stay there again!
Luke
Stayed 1 night in Nov 2025
6/10 Okay
Roman
3 Oct 2025
Liked: Staff & service
Clean room but noisy
Restaurant “ The View “ was excellent, great staff and Very good food!!!
Hotel was great but didn’t find a lot of food options nearby
Paul
Stayed 1 night in Oct 2025
10/10 Excellent
Aaron
30 Oct 2025
Liked: Cleanliness, staff & service, amenities
The rooms are very clean. The bed is super comfortable. Parking is easy and convenient. Very centrally located for anything you need to do downtown. Highly recommend.