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"This was a great stay! My boyfriend also asked the front desk if they can make him a bouquet for my 30th birthday and he surprised me with it! The bouquet was beautiful!!! All of the staff are friendly and helpful."

"We absolutely loved our stay there, location is perfect, and grounds and place is beautiful. "

"Un lugar espectacular !! "

"The place is beautiful, and the views are incredible. The customer service was also outstanding!"

"Great location! Surprisingly quiet. Very close to the shopping and food. The lake area was also very close. The staff was very friendly. Very safe. "

"One of the best hotel experiences ever. The staff is kind and prompt, the food is fresh and delicious, the rooms are stunning, the views are stunning and the grounds of the property are a small paradise. You felt you were in your own little heaven. "

"Staff was so welcoming. I was surprised when I saw them meeting us down at the parking lot (2 of them) giving us a warm welcome and offering to carry luggage/bags. Room had a great view of the lake and volcanos, bedding was comfortable and bathroom was clean. Entire room was so spacious. Breakfast was nice as well with a combination of many things we liked. Food and drinks were great. To top it all is the view of Lake Atitlan and the volcanos from the infinity pool. That is magical."

"Great Food and Drinks at Restaurant. 😊"

"Limpieza excelente, atención e instalaciones muy buenas, además los termales son hermosos. Muy buena estadía y ubicacion. "

"All buffet food is plentiful and fresh, the staff very kind and attentive. Beds were comfie, dinner on Christmas Day was also very good. All your staff made this guera feel very welcome. Mil gracias!"

"Great old Classic hôtel. "

"Sehr netter Service, schöne Anlage und gute Zimmer Auch das Restaurant ist sehr zu empfehlen "

"Really like this hotel. Beautiful view, off the beaten path a bit but still a not too far tuk tuk ride to town. More laid back than the fancier hotel next door but you can still eat there. Loved that breakfast and kayaks were included. Staff was really nice. Good value too. Staying here was like the best of both worlds with the convenience of staying in Panajachel but views being on the lake, especially if you only have a couple nights at the lake. "

"Good wine and good food "

"La atencion de sofia fue genial . Seguro regresamos es un paraiso"

"The room was not only clean, but had a spectacular view and was so comfortable. Staff was so nice and accommodating. One of the best parts about our stay was the included breakfast and the dinner (not included) which was delicious! We thought we’d explore the island more for dinner but ended up eating at El Picnic because it was just that good. Gaby is an amazing hostess and went above and beyond to assist us with whatever we needed as well. Thanks for a great stay that we will always remember!"

"Todo bien La gente super amable!"

"Pretty nice hotel in Quetzaltenango. Conveniently located."

"Great staff 👍"

"good staff. near the dock with good view of lake. decent walk to main places. plenty of cats around. has a restaurant inside, the food was great. water pressure and heat in shower could be better. "