โรงแรมใกล้หาด Papagayo, ลันซาโรเต

"Très mauvaise expérience dans cet hôtel. À notre arrivée, la chambre n’était pas propre. Nous avons demandé un nouveau passage de la femme de ménage, mais malgré cela, le nettoyage restait insuffisant : toilettes sales, sol mal nettoyé, etc. Ne parlons pas des cafards qui font leur vie… Le ménage n’est effectué qu’un jour sur deux, ce qui est étonnant pour un hôtel 4 étoiles. Le restaurant de l’hôtel était également très décevant, les repas étaient immangeables. Nous y avons séjourné une semaine...

"Es un lugar donde no volvería, el alojamiento mediocre con unos muebles antiguos, la mesa del salon estaba que no se podía mover porque se rompia, pocas cosas en la cocina que son basicas, tienen un tendedero en un espacio de una mini terraza pero no tienen lavadora, lo peor me desapareció la tarjeta de crédito en mi habitación y lo comente en recepción y me dijeron que lo comunicariarn a dirección y no he recibido ni siquiera una llamada al respecto, pasotismo maximo. "

"All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience."

"Ideal location, near to shops, beach and places to eat out if you would like to. Room was always kept clean and the pool areas were always tidy. Overall a great stay!"

"Food not the best"

"We loved the relaxed feel Of the hotel and our little Boy really enjoyed and mini discos and meeting other children. Please please please heat the children’s pool as you would get a lot more children in there if you did. We found ourselves going in the smaller pool in the main area as that was the only one heated"

"Geweldige all inclusive-formule!!! Schoon. Genoeg faciliteiten. Vlakbij het strand en de boulevard. Heerlijke cocktails and milkshakes. Good food at the cactus bar!"

"Hébergement très spacieux, je déplore juste avoiyeu un logement pour PMR du coup tout était particulièrement bas dans la cuisine. Sinon la résidence est superbe dans le style canarien,bien entretenue, le personnel est agréable et le parking un vrai plus "

"Great hotel, we booked the Prestige package, which was very much worth it, daily free spa access, unlimited bottled water and access to the restaurants (as a substitute for the buffet dinner). Two comments: 1. The tennis rackets are in very poor condition, so bring your own if you want to play 2. The late check out (which is included in the Prestige package depending availability) was a bit cumbersome to get arranged, we ended up having to talk to the hotel manager to use this benefit, but in...

"The room was very clean and as described - the kitchen included all the things you need for a shortish stay, we were able to cook dinner when we wanted to. Site lovely and quiet - out of town but with easy access to a bus route or the beachfront walkway. The beds are very hard - it's put me off ever having a memory foam mattress! Although there are safe's in the room, you have to pay rental for a key to use them (it's the same rule for the air conditioning remotes) which seems a bit much when...

"We absolutely loved our stay here! Everything you need for a short break with the kids or no kids, "

"Nothing to fault really, all the staff were very helpful and polite and I would be happy to go back for a third time."

"Excellent facilities, food and room"

"Staying in Casa Serena 10 has been an amazing experience! We were really impressed from the beginning to the end of our stay! Casa Serena 10 combines comfort and style perfectly. Very elegant decor, and a peaceful, soothing atmosphere. Every part of Casa Serena 10 had that nice vacation/relaxing feeling. Whether relaxing in the lounge or walking around, it all felt just perfect. This hotel really provides a top-quality experience in every aspect. We stayed for three nights and we didn't want to...

"Servicepersonal sehr kompetent, hilfsbereit und freundlich"