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"The view and property"

"The room was extremely small the staff was rude and the room itself was dirty upon arrival. When I asked to be switched the front desk person told me nothing else was available 0/10 the area was completely unsafe and I saw someone sniffing coke in the hallway. Never again !!! A park bench is a safer option"

"Everything"

"Was able to check in early, staff courteous and friendly, room was great!"

"Such a lively and fun hotel that also feels relaxed. Great food and drinks at the restaurant/bar. Comfortable room, with water and coffee provided. Stayed 3 times in thr last 2 years and I would return again!"

"Good"

"Front desk answered the phone. Clean room, great location. Fair price."

"The rooms are small but everything was nice and clean"

"Everything was good except that in the middle of the night the fire alarm went on and me and my laughter got really scared pack all stuff and start going down the stairs just to find out it was a false alarm. that was very bad experience for both of us"

"Excellent location!!!! Then everything is mediocre, my shower leaked out flooding the bathroom, carpet is dingy, and the room so small you can hardly walk around without bumping into the bed."

"We had a great stay. The room was small as well as the beds, but it was fine for three nights."

"Nice location but too loud."

"Hotel is so close to the travel spots-mid town. Breakfast was great. and staff (Jorge) is so nice, active and helpful"

"The management was very open and straightforward about the demonstration out in front of the building. The staff that was working was helpful and made our stay as easy as possible."

"Buen servicio y está a 15 minutos caminando de times square. Quizá lo único es que no hay una estación del metro cercana."

"I use Four Points for my weekend stay in NYC. The room was clean, modern and comfortable. The bed was really comfortable and the pressure and temperature of the water in the shower was perfect. The check in process was simple and fast. I would definitely stay there again."

"Well run. Pleasant, clean room. Loved the rooftop bar and the restaurant on the first floor."