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"Good value for money"

"Room was looking very tired needs refurbishment basin in bathroom would not empty plug was stuck!!!when opening bathroom door handle bang shower door in spite of stopper fixed to floor, appreciate free "cookie" but could not make cup of tea as no milk in room,"

"Staff were brilliant I have had breakfast before and fantastic plenty to eat Bar. And outside area great lots of room Sad to say it all needs updating up stairs. All bathrooms need updating and decor and carpets need gone. Definitely the WiFi needs sorting out so you can get on it when you are in your room I wanted to chill out and watch Netflix but no internet Apart from that always a lovely stay and they accept dogs which is fab"

"The meals were excellent both for quality and price, staff very helpful. The bed was comfortable however the windows did not close entirely. It was quite warm so not a major problem for us but the windows needed refurbishment so they be opened or closed easily. The electric shower was very weak. These issues were relatively minor given the pluses of staff, food and comfortable beds"

"Great place. Friendly staff, clean rooms, hearty food and interesting wine list all available by the glass. "

"Once again a great stay, room was clean and sylish , walk in shower ,free parking and pub and restaurant next door ideal for us !!"

"Every ting was ideal"

"A lovely light and airy room with a wonderful view. Comfortable bed and plenty of clean towels. Staff were most welcoming and very helpful. Wonderful selection of goodies for breakfast. Fresh fruit every morning alongside a cooked breakfast and timings for breakfast most accommodating."

"It was fine for one night to catch early morning flight. Room/bathroom dated but clean."

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

"I stayed in the dog friendly room which was ok but not great. The carpets were stained and when we first walked in the room we could smell dog it wasn't a fresh smell. There was a half used toilet roll in our bathroom and no fan so it steamed up quite quickly. The room was at the bottom of the beer garden so was very noisy which wasn't that much of a problem. We ordered food it was very fast and efficient, large portions and reasonably priced. The sun was in the beer garden all day. Staff very...

"Lovely stay, room immaculate, staff friendly and attentive on arrival (thank you Susan!) Bar/pub welcoming, nice friendly atmosphere. Could not fault food, was tasty, fresh and good portion sizes. Breakfast was served in lovely communal area where we could help ourselves to drinks. Overall great overnight stay. Thank you ☺️ "

"One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price"

"Parking was good, reception staff very helpful, room & bathroom clean & bed comfortable. There were a couple of areas with room for improvement. The curtains had come off the rail near the closure on one side so it let the early morning light in. A small bottle of water in the room, particularly in the heat would have been appreciated. All in all a good stay."

"Clean"

"We only stayed for one night. The contact to the Premier Inn before our arrival was very good. When we arrived the receptionist was welcoming and very friendly!!! Just a different receptionist on the following morning wasn't really friendly. Otherwise we had a good experience with this hotel."