Metcalfe Hotel Montréal by Gray Collection sits in downtown's heart, offering an elegant retreat with its cozy fireplace and outdoor pool. Guests appreciate the free WiFi and 24-hour business center, with continental breakfast available to start the day right.
In the entertainment district, Metcalfe Hotel Montréal by Gray Collection is in Downtown Montreal, a walkable area in Montreal with great shopping. Sainte-Catherine Street and The Underground City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Royal Park and Jean-Drapeau Park. Looking to enjoy an event or a match while in town? See what's going on at Bell Centre. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's central location. Visit our Montreal travel guide
980 Boul. De Maisonneuve West, Montreal, QC, H3A1M5
What's nearby
The Underground City
1 min walk - 0.0 km
McGill University
2 min walk - 0.2 km
Sainte-Catherine Street
2 min walk - 0.2 km
Montreal Museum of Fine Arts
7 min walk - 0.6 km
Bell Centre
10 min walk - 0.9 km
Getting around
Peel Station
1 min walk
Montreal Central Station
10 min walk
Montreal Metropolitan Airport (YHU)
29 min drive
Restaurants
Pigeon Café & Bar
2 min walk
McDonald's
2 min walk
Café Vasco Da Gama
2 min walk
Benjamin Resto
1 min walk
Presotea
2 min walk
About this property
Metcalfe Hotel Montréal by Gray Collection
Upscale boutique hotel renovated in 2026 and located near Place Ville-Marie
Located close to Montreal Museum of Fine Arts and Bell Centre, Metcalfe Hotel Montréal by Gray Collection provides dry cleaning/laundry services, a fireplace in reception and a bar. The on-site restaurant, Restaurant Benjamin, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 50+ Mbps, and a gym are available to all guests.
Additional perks include:
An outdoor pool
Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
A lift, multilingual staff and luggage storage
Smoke-free property, a porter/bellboy and a 24-hour front desk
Guest reviews give top marks for the breakfast, central location and helpful staff
Room features
All 119 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with designer toiletries and showers
55-inch HDTVs with cable channels
Wardrobes/cupboards, coffee/tea makers and housekeeping
Secured, covered valet parking on site (CAD 55 per night; includes in/out privileges)
Limited on-site valet parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CAD 28 per person
A bar/lounge
A restaurant
Restaurants on site
Restaurant Benjamin
Things to do
Gym
Outdoor pool
TV in common areas
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar near toilet
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
17 floors
Art Deco architecture
Built in 2010
Fireplace in lobby
Renovated entire property - March 2026
Smoking not allowed
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
55-inch LCD TV with cable channels
IPod dock
Food and drink
Coffee/tea maker
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Policies
Check-in
Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s restaurant is closed on Saturdays from 11 AM to 4 PM and Sundays after 11 AM.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 150 per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately CAD 28 per person
Valet parking fee: CAD 55 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that vehicles with studded tires are not permitted in the property's parking lot.
Property Registration Number 223060, 2026-09-14
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Frequently asked questions
Does Metcalfe Hotel Montréal by Gray Collection have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Metcalfe Hotel Montréal by Gray Collection?
As of 16 Jul 2026, prices found for a 1-night stay for 2 adults at Metcalfe Hotel Montréal by Gray Collection on 27 Jul 2026 start from ฿8,827, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Metcalfe Hotel Montréal by Gray Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Metcalfe Hotel Montréal by Gray Collection?
Valet parking is available for CAD 55 per night. Limited spots are available.
What time is check-in at Metcalfe Hotel Montréal by Gray Collection?
Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Metcalfe Hotel Montréal by Gray Collection?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Metcalfe Hotel Montréal by Gray Collection located?
Located in Downtown Montreal, this boutique hotel is within a 10-minute walk of Place Ville-Marie, Montreal Museum of Fine Arts and Bell Centre. Peel Station is only a 2-minute walk and McGill Station is 4 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Metcalfe Hotel Montréal by Gray Collection Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel just opened so some amenities, like the pool and room service, were not available. But the rooms are beautiful, clean, comfortable and well-appointed. The location in great for shopping/restaurants.
We had an amazing stay here! The rooms were very well appointed and very very clean! The service was also amazing! Nothing to complain about. Next time we are in MTL we will definitely stay here again!
This hotel is adjacent to McGill in downtown Montreal. Walkable to great restaurants and Old Port Montreal. In fact, the restuRant in the hotel was excellent with professional and skilled servers. The aesthetic of the hotel is extraordinary in its calming visual aesthetic and highly functional design. Our room was well appointed and beautiful with a fireplace, large bathtub, perfect lighting and comfortable bedding and beds. Most significantly, the front desk staff, Olivia and Chloe, worked hard to change our rooms when our first room had a noisy neighbor. They went above and beyond to make our stay exceptional!
Nice boutique hotel in a great downtown location, about a 25-minute walk to Old Montreal. The rooms were modern, minimalist, and very clean. The pool is shaded all day, which was nice during the hot weather, but it is quite small, so larger groups shouldn’t expect much room to swim.
The cocktails at the hotel restaurant were excellent, and the staff were friendly throughout our stay.
Our only complaint was the check-in process. We were told our room would be ready earlier than expected, but it ended up taking several hours longer than we had been advised. Unfortunately, we didn’t receive any updates or explanation during the wait. We did speak with hotel management about the communication breakdown, and they were very receptive. They apologized, said they would address the issue, and kindly offered us complimentary drinks as a gesture of goodwill.
Property was modern, clean and had excellent staff.
Mary Elizabeth
Stayed 4 nights in Jul 2026
Verified
10/10 Excellent
jason
13 Jul 2026
Liked: Cleanliness, staff & service
Was great
jason
Stayed 4 nights in Jul 2026
Verified
6/10 Okay
joelle
13 Jul 2026
Liked: Cleanliness, staff & service
Overall ok place, location and staff were the best part of it.
Their gym is missing lots of equipments and super small.
Price wise was a little over priced for what you can get around it.
Fully renovated, but the washroom has a bad smell.
Staff was wonderful and very welcoming. Hotel itself is really well located in centre ville. Rooms were nicely appointed and very comfortable. Would certainly stay here again when we visit Montreal next.
We had beautiful rooms with a bath tub and fireplace. We enjoyed the clean, well decorated rooms and the lovely pool! We will definitely stay here again!
Cool location but that's about it. This place reminded me of a re-modeled Holiday Inn. The smell of cheap paint, an air conditioner that sounded like a 53 Buick and the lighting in the bathroom that resembled an insane asylum was disappointing.
My work trip had changed along with a significant decrease in price prior to my arrival. I asked the hotel and Expedia but nobody was willing to accommodate. I've also asked for my final folio 3 times but nobody ever sends it my way.
On the flip, the restaurant downstairs is top-notch along with the staff who works there.
When I booked the new pool was fully serviced and running, one of the main reasons I booked the hotel, however for the 3 nights/4 days of my stay the pool was closed for servicing. I was also sent an offer for a $100 credit at the hotel when booking directly on the app, this was a summer promotion. The hotel did not honour this at all, which is insane also given their amenities were out of service. I did email about this to clarify and they said the offer did not apply to me even though I clearly met the terms and conditions and was directly sent it from the hotel.
The hotel is clean and well stocked however they knock on your door around 830pm every evening even if the do not disturb sign is up to offer you water bottles and 2 small chocolates. I asked at the front desk why does this occur if I do not want to be disturbed and they blamed it on me stating I must not have had my do not disturb sign visible.
They have security all day however at evening when trying to enter the hotel around 1230pm the door was blocked by a trolley and I could not enter. The front desk staff member was shouting at me from inside, unable to make out what she was saying. Then she came over and shouted you need to use your key and enter through the side. This was never explained to me at check in. After entering she continued to go on about how I cannot be doing that. Not sure why they have security all day but not at night to let people in.
Overall I do not recommend staying here.
From the beginning, great reception.
Into the rooms, clean, spacious, just as good as the pictures.
Beds, superb!
Showers, voilla!!
Cleaning and service after first night, extraordinary!!