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"This hotel was a delight to stay for two nights. Staff were beyond friendly and helpful. The free shuttle to medeu was an excellent addition. The lodge itself was nice and clean, comfortable and the breakfast delivered to your room was a nice touch. We struggled to get the sauna working on the first night but this was fixed within minutes. The restaurant located on site whilst is aesthetically pleasing is not for everyone’s taste. Room serving options were good though. Overall an enjoyable stay...

"Good location. Simpke and ckean rooms. 24 hour front desk. Helpful people."

"The spa was great and so were the ladies at the front desk!! The restaurant recommendations, printing my India visa, everything. This hotel is great and the location is great too. "

"Great"

"The hotel is nice overall — good bed, solid infrastructure and a beautiful building, although a bit old. For skiing, it’s a convenient option, located about 15 minutes from the slopes, and the free parking is a plus. However, the friendliness and courtesy of the staff are quite low, so don’t expect warm service. Still, it’s a decent stay and works well if your main goal is skiing."

"Nice hotel. Exceptional staff. Thank u very much! "

"Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice. Central location in Almaty. Hotel was a very dependable and helpful place to stay Note that entrance has some steps."

"Wow! L'hôtel emblématique d'Almaty ne nous a vraiment pas déçu! Idéalement situé, énorme buffet déjeuner qui répondra à toutes les attentes, grand, propre, vue incroyable sur les montagnes! C'est une expérience en soi! Avez-vous vraiment visité Almaty si vous n'avez pas séjourné à l'hôtel Kazakhstan?"

"The staff and location were great. There was a stream and cafe nearby, so it was perfect for a walk or a coffee break while soaking up the negative ions. There was a shopping mall and restaurants within a 10-minute walk, so it was convenient for shopping and eating. There is no elevator, so it may be difficult if you have a lot of suitcases."