Hotel Matsumoto Hills

Property class: 3

Choose dates to view prices

Reviews

7.6 out of 10
Good
Close to Matsumoto Castle, Hotel Matsumoto Hills provides a free breakfast buffet, laundry facilities and a restaurant. Stay connected with free in-room WiFi.

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, Smoking

A neatly made bed with a patterned bedspread, two pillows, and folded towels on the side.

Standard Double Room, Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a wooden desk, a computer, a chair, a trash bin, and a small refrigerator.

Standard Double Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Smoking

A hotel room with a wooden desk, a computer, a chair, a trash bin, and a small refrigerator.

Standard Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a desk, a computer, and a trash can.

Standard Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, each with floral-patterned bedding, a small bedside table with a phone, and a window with curtains.

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, and a telephone.

Standard Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

Room

Room

  • Sleeps 3

View all photos for Room

Room

Room

  • Sleeps 3

View all photos for Room

Room

Room

  • Sleeps 2
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About the area

Matsumoto is home to Hotel Matsumoto Hills. Matsumoto Timepiece Museum and Matsumoto City Museum are cultural highlights, and some of the area's landmarks include Matsumoto Castle and Fukashi Shrine. Matsumoto Performing Arts Center and Matsumoto Music Culture Center are also worth visiting. Visit our Matsumoto travel guide
Map
2-3-16 Fukashi, Matsumoto, Nagano, 390-0815

What's nearby

  • A traditional Japanese building with a tiled entrance, surrounded by red foliage and stone lanterns.
    Yohashira Shrine
    8 min walk - 0.7 km
  • A modern building with a glass facade, illuminated interior, and a tree in front.
    Matsumoto Performing Arts Center
    9 min walk - 0.8 km
  • A building facade with large red and blue polka dots, a butterfly sculpture, and a dog sculpture.
    Matsumoto Scale Museum
    9 min walk - 0.8 km
  • A building with a red and white polka dot facade, large colorful sculptures, and a blue and yellow animal sculpture.
    Matsumoto City Museum of Art
    12 min walk - 1.0 km
  • A traditional Japanese castle with multiple tiers, surrounded by autumn foliage and a stone bridge.
    Matsumoto Castle
    14 min walk - 1.2 km

Getting around

  • Matsumoto Station
    12 min walk
  • Okaya Station
    24 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    26 min drive

Restaurants

  • PIZZA & PASTA BEANS
    2 min walk
  • エグゼクティブラウンジ
    3 min walk
  • あぜ道
    3 min walk
  • 信州ゴールデン酒場
    4 min walk
  • 油家
    4 min walk

About this property

Hotel Matsumoto Hills

  • Hotel near Matsumoto Castle
  • A free breakfast buffet, laundry facilities and a restaurant are just a few of the amenities provided at Hotel Matsumoto Hills. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free bike hire, self-parking (surcharge) and a lift
    • A vending machine and luggage storage
  • Room features
  • All guest rooms at Hotel Matsumoto Hills include comforts, such as air conditioning, in addition to
  • Extra conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and toilets with electronic bidets
    • Fridges, heating and daily housekeeping

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  • Air-conditioning
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 850 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: JPY 850 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Frequently asked questions

Is Hotel Matsumoto Hills pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Matsumoto Hills?

Self-parking is available for JPY 850 per day.

What time is check-in at Hotel Matsumoto Hills?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Matsumoto Hills?

Checkout is at 10 AM.

Where is Hotel Matsumoto Hills located?

Situated in Matsumoto, this hotel is within a 15-minute walk of Zenkyuin Temple and Matsumoto Castle. Fukashi Shrine and Matsumoto Timepiece Museum are also within 10 minutes. Matsumoto Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Matsumoto Hills Reviews

7.6

Good

7.4

Cleanliness

8.4

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 28 out of 111 reviews
Rating 8 - Good. 42 out of 111 reviews
Rating 6 - Okay. 33 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate that yhey still cleaned the room even of we had a short stay. quiet enviroment. delicious breakfast.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
最悪な旅館より酷い。
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良かった
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Staff & service
お値段にしては、朝食付きでお風呂もヒノキ湯があり、ゆったりとできました。
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段相応です。安いホテルにしては、よかったです。
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort

満足

当日に急遽予約して宿泊 施設は古いが手入れはされている 期待していなかった朝食がおいしかった
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Cleanliness
朝ご飯のサービスは良かったのですが　檜風呂に入ったら身体中が痒くなったのが残念でした。
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
細かいところまで気配りしていただけた、ホテルの方の対応が素晴らしかったです。
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Disliked: Staff & service
受付の対応はやや不親切でした。
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お安く泊まれる

古さを少し感じますが、全く問題ありません。 提携パーキングも歩いてすぐでした。
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

とても良かったです。

滞在2日目にフロントへ清掃不要のご連絡はせずにドアノブに起こさないでくださいの札だけかけて部屋にいたのですが、タオルや寝巻きなどの替えをノブに掛けておいてくださったので大変ありがたかったです。 それから直接お伝えできたらよかったかもしれませんが、トイレの床から水漏れしていたのでそこだけが不満でした。部屋は5階です。 朝食も種類が豊富とまではいきませんが、ひとつひとつが美味しかったので良かったです。 お世話になりました。また利用させていただきます。
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街から徒歩圏内だが周りは静かで良い
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

For the price it was excellent! Breakfast was included and there was a nice bath to relax in every night, with very helpful and kind staff members! I had no issues during my stay at all.
Stayed 5 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員態度很好，因隔日退房時間較早，櫃檯沒有服務人員，但設置了一個小盒子可將鑰匙直接放進去，省去很多時間。
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Staff & service

接客が最悪でした

眼鏡をかけた男性の方の接客が最悪でした。 ホテルズドットコムからの予約後、自分が早めにチェックインしたため、予約データがまだホテルに反映されていなかったみたいで、それに腹が立ったのかわかりませんが、高圧的な態度で接客をされ、不快そのものでした。 フロントマンの方は、ホテルの顔なので、ホテル自体の品質を大きく下げていると思います。 安さ重視でこちらのホテルを選びましたが、後悔しました。
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Near centre and good breakfast.

역에서 멀지 않고 , 근교 상점 및 성에서 걸어다닐 수 있는 호텔. 아침식사 훌륭함 10min walking distance from station and within 20min , you can walk anywhere in center. Breakfast is unexpectedly good! I will stay again !
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊した日も悪く突風があり、施設が古く窓ガラスがバタンバタンと睡眠不足で帰ってきた。朝食が付いてこの値段なら我慢？
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
朝食付きの値段で安かったです シャワーの温度調整や水圧が弱かったのが残念でした
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Noting I liked, no one there that speaks English and all posting and instructions in Japanese if I knew I wouldn’t have book with this hotel.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
無料朝食が予想以上に良かったです
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

特にありませんでした。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

ベッドが広く快適
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

良心的

古くせまかったので、、やや快適度がさがりました。 しかし、この時期にあいてて、助かりました。有り難うございます。
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Liked: Staff & service

ネット情報に偽り有ります！

若いフロントマンの対応がやる気なく高圧的!　ネット情報では駐車無料の表示なのにホテルでは有料と言われ料金徴収されました!　ホテルは責任を認めず、宿泊客が直接ネット会社に請求してくれと言われました。
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

まずまず

まずまずのホテルっという感じです。他のホテルが空いていなければ、また宿泊させてもらいます。
Stayed 2 nights in Aug 2019