"The young man who checked us in was very friendly and helpful and the breakfast staff kindly allowed us to eat breakfast even though we were a bit late. Highly recommend "
"Fantastic place on the garonne river. Loved having picnics outside and taste the wide selection of self pouring wines. Staff were excellent apart from a lady at the front desk that was kind of rude on the fact that we could not bring food to the swimming pool ( that wasn’t explained to us at check in ), she made us feel very uncomfortable. But the two other gentleman at the front desk were great!"
"Just an incredible stay. The staff were extremely friendly and helpful. We were upgraded to a suite, which was absolutely beautiful. The linens, furniture, bed and bathroom were so comfortable. Thank you for a truly wonderful stay. We will be back! "
"Lovely boutique hotel in a quiet neighborhood. Spacious rooms and modern furnishings. Beautiful decorations. Staff very helpful. 15 minutes walking distance to center. "
"This hotel is in an ideal situation in the centre of Bordeaux, a minute walk to local tram and 5 minute walk to Hotel de Ville tram stop from the airport. The reception is 24 hours. All the staff are very friendly, helpful and happy. My single room was ideal. Very clean modern, with shower unit and always hot water. Room was cleaned every day. All the shopping areas, bars, restaurants are on the doorstep. Very safe and quiet area."
"Absolutely loved our time at Mama Shelter - from the moment we walked in the staff were super friendly and helpful and the roof top bar was great. Rooms were bright and clean with plenty of space. Would recommend adding on breakfast downstairs as a highlight too."
"The staff was great and the conceierge was extremely helpful in finding us a reputable tour guide to take us around Bordeaux . The guide was a local man who spoke decent English and spent an entire day with us. He was fantastic !!!
We loved our stay here and in Bordeaux . "
