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"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"Clean room; great view of Manhattan/Times Square. Staff was very helpful throughout the stay. "

"Room was clean, staff attentive"

"We feel that cleanliness is the most important part for our stay. Five out of five for cleanliness of this hotel. Everything you need for a comfortable stay, will definitely stay here when in Times Square."

"We were very pleased with the hotel. NYC affordable hotels typically have very small rooms with a bed and chair. The room had adequate space, refrig, microwave, closet, coffee maker, tv., desk. We did have to call for help with the tv since scrolling the channels didn’t work. You need to enter the # you want. We liked the place and would return. Valet parking worked great along with morning coffee."

"New hotel, great social spaces, excellent location. Shout out to Veronica at the front desk for creating an easy and pleasant guest experience"