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"The apartment is clean and new. One complaint the A/C didn’t work. Location is good just away from crowds."

"Floor was a little dirty first day. Seemed like it was cleaned well the second day. Otherwise everything was great."

"The room was very clean and comfortable. Bathroom was spacious and the small terrace was enticing. Bed was very good especially after climbing up and down Cinque Terre:) Loris was fantastic and very helpful. Check-in was very smooth and she walked me to the room. Getting to the room needed some stair-climbing so keep this in mind. If you don’t mind the climbing, this room provides good value for your money."

"Really nice place to stay in Manarola. The host was friendly and explained the facilities very well. "

"DO NOT FALL FOR THE PICTURES ! The place was under Reno’s, and never informed, no lights at the dark hall entrances, never saw a person/ staff in the 3 days. Could not get a clean towel. They would never respond to messages for me or Expedia and then Expedia basically said “we tried contacting them too , oh well” The bathroom in our suite had no privacy. Had to go out to the balcony of someone needed to “go”. Glass door and window with drop down shades, living gaps and no privacy. We were a...

"Property was as describe, view was perfect, easy to find. Very clean AC wasn’t the best, however, we visited from the US so our AC is very cold. We never saw the owners, they left check-in instructions. They were semi- responsive già whatsapp. Bed is a very firm mattess. "

"Beautiful Apartment with large deck overlooking the water. 2 bedrooms downstairs: Queen and 2 Twin. Upstairs Kitchen and sitting area Deck. Short walk to downtown restaurant area and grocery store. "

"Vacker och mysig miljö. "

"I thought the pictures of this place was very miss leading!!! Very outdated. The directions were not helpful and we were asking around the buildings where this place was and no one knew. If you’re on a budget then it’s ok but I wouldn’t stay again… it needs lots of updates! "

"All ok..staff friendly .a bit pricey at 200 euros per night for 2 star hotel but it is what it is"

"Parfait"

"Hotel is outstanding, it’s over 500 years old and it’s immaculate, food was great, very quiet, first time we have ever stayed in a Palace, room was large with a King bed. My only criticism is that it doesn’t have a true shower. Staff were so polite and accommodating ….we loved the place. Shout out to Lucia who checked us in made us feel so welcome. Appreciated Irina’s help this morning on the check out. "

"Perfect stay, perfect location, delicious breakfast, and amazing staff!"

"Great for our 3 night stay. The top floor apartment had everything we needed. Double bed. Sofa bed, bathroom with large shower, cooking facilities a terrace and a view between apartments of the marina. For drivers parking was right outside. For non drivers bus service every 30 minutes from La Spezia/Portovenere. Restaurants are so close. Host waa excellent phoning to make sure we weren’t lost on our arrival by bus and providing lots of details on how to get to places. "

"Beautiful property, with welcoming and accommodating staff. The pool is immaculate and maintained at the perfect temperature. The restraunt was lovely. I highly recommend this spa hotel!!"

"We had a terrific stay. Amazing views, delicious breakfast with cappuccino. Friendly staff and great location!"