Fair deal for the moderate price. Good for a night or two sleep if you want to have a low budget stay. Location is within walking distance to Dataran Pahlawan Mall which is good for shopping and dining. Staff is friendly and helpful.
Did have difficulty at check in as my laptop was still in the car. I had booked 2 rooms but the hotel said I had only booked one. When I finally got to my computer my receipt showed 2 rooms. Which they did let me have but the price went up $10.
First of all this property should not falls under "Hotel" category. Motel would be a better one.
1. While on our way to the hotel, we called the property several times no pick up.
2. Checking in prosess was horrendous. No receptionist. We keep pressing the bell for at least 5-10 minutes. Finally one lady came down with unfriendly gestures.
3. We were told to accept two twin beds instead of one double we booked earlier. Insisted for a double but was told we couldn't choose, as we are under Expedia low price. We have to accept what is given. We want to reiterate here that we are paying guests and not staying for FREE, so should not be treated this way. Expedia needs to investigate on this please. We insisted that if we were not given double, we would like our money back. Finally she released the double room.
4. Room conditions:
- bedsheet was dirty lots of black dark spots
- pillow cases are with dark stains
- pillow with blood stains
- blanket with lots of hairs
- headboard full of dusts
- low water pressure
- dirty towel
- aircond swing function not working and emit noises
- no sound proof - neighbour talking and laughing, phone ringing, vacuuming, can hear them loud and clear
- got a room on the second floor, it's very tiring though to walk up two floors with luggages and no one of their staff helping
5. The main hotel door will be closed after like 3pm/4pm and the staircase to your room is not connected to the hotel. The side door is open 24 hours and no security guard.
เข้าพัก 1 คืน, พฤษภาคม 2019
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
AMIRATUL HUSNA
29 เม.ย. 2019
ชื่นชอบ: พนักงานและบริการ
Booked 2 rooms but when i arrived, only 1 room in the system. Had to cancel it last minute cuz dont want to stay separate hotel with my friends.
เข้าพัก 1 คืน, เมษายน 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
zack
9 เม.ย. 2019
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
good location and near to shopping area..can find many restaurant nearby..however, there is no soap and aircond remote not functioning..but i cant expect more. you get what u pay..
เข้าพัก 1 คืน, เมษายน 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Wong
28 มี.ค. 2019
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Location ok
Budget hotel but cleanliness was so so, somemore got a lots of ants in the room
we booked 3 quadruple rooms and the rooms were all spread out on different floors. No lift or porter to help us carry our luggage to 2nd floor. Worst is all the 3 rooms have ants underneath the mattress and housekeeping does not have spray to kill the ants. They responded with a broom to sweep only. and 1 of the rooms has cockroach. I will not stay in this hotel in future.
Morning...sejujurnya kami kurang berpuas hati dengan keadaan hotel anda....toilet paip rosak kalian tidak baikinya....bath towel xada....kami harap kalian dapat perbaiki lagi keselesaan hotel anda. terima kasih