Very good location near lots of eateries. Check-in reception very slow. Old hotel. Water heater not working needs to remind for 2 days before switching us to a different room.
Poor standard. Very tired snd shabby hotel rooms. Paid for a deluxe room .. nothing deluxe about it.
KAREN
เข้าพัก 3 คืน, มกราคม 2024
ตรวจสอบแล้ว
6/10 พ อใช้
Mohamed Siddiq
12 ส.ค. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Great view of the Malacca Strait, Masjid Selat Melaka and the surrounding areas. WiFi connection could have been better - no connection at all. Very limited TV channels.
Mohamed Siddiq
เข้าพัก 3 คืน, สิงหาคม 2024
ตรวจสอบแล้ว
6/10 พอใช้
Rohayah
9 มิ.ย. 2024
For a 1 bedroom unit, with living room and kitchenette, price was relatively cheap. Bathtub was ok too. But the bed and pillows were not great. Place a bit old. Aircon in the living room was not working. Good enough to just stay for the night.
Checked in Premier room with bath tub and a small kitchen.
Very old hotel and old interior design in room, no maintenance. Floor in room has many stains and dirt.
Very limited TV channels .
Very strong Aroma / scent when stepped in the room which was unpleasant for us.
There are stains on shower towels and called for replacement but need to wait at least 20mins. When passed the dirty towels to the hotel staff (indian), he got no response even an apologise after showing him the stains. Unaccepted that one ot the replacement towel has stain also and i immediately request for a new one again!
Ok fine it was only one night stay, that’s more than enough
Checked in Premier room with bath tub and a small kitchen.
Very old hotel and old interior design in room, no maintenance. Floor in room has many stains and dirt.
Very limited TV channels as 8-9 local malay channels as entertainment so quite boring.
Very strong Aroma / scent when stepped in the room which was unpleasant for us.
There are stains on shower towels and called for replacement but need to wait at least 20mins. When passed the dirty towels to the hotel staff (indian), he got no response even an apologise after showing him the stains. Unaccepted that one ot the replacement towel has stain also and i immediately request for A NEW ONE AGAIN!
Ok fine it was only one night stay, that’s more than enough! Will not recommend friends/ family to stay this hotel.
paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.
Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Satoshi
เข้าพัก 1 คืน, มิถุนายน 2022
ตรวจสอบแล้ว
4/10 แย่
Ng
28 มิ.ย. 2022
Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade.
During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal.
The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV.
The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale.
Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe.
Location is near to various amenities like family mart and 7-11.
Breakfast was okay but not much selection. Overall, not that value for my money.
The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.
After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.
A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.