My wife was about to go to take a shower, closed the door (without locking) to hang the towel and then tried to open it again, and that's it, she's locked inside !!
To recap, she did not lock the door in the first place !
Contact the reception, who in turned contact the doorman, and in the end contacted the maintenance guy, and all in, my wife was locked in the toilet for almost an hour !!
The lock eventually was smashed into pieces before the door can be opened! (Good lock though)
Needless to say, they changed for us another room and thankfully, it was uneventful :)
Not a bad hotel, in fact, not our first time there, and will be there in the future too, but does leave my wife a phobia and she dare not lock the door even after changing room.
(just imagine if she's alone in the first place and I'm not there to know that she's locked inside !!!)
It's not our first time staying here, and while the first time we have very bad experience with their WiFi, this time, everything is smooth sailing.
We spend 2 wonderful nights here and we will definitely be back again.
Overall is good, the only thing is the cleanliness, when we go in the room, can see the dustbin is with garbage thrown by last guest. Even there are toothbrush(used) placed in the toilet window...
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
15 มี.ค. 2018
decoration
The room's decoration is quite old and not bright enough
the staff at the hotel was very friendly and helpful, they even provided us with information on which places to eat like a local. the only slight set back of this hotel is at night the sounds of cars and motorcycles on the main road are heard by us as it is located directly in front of the main road. But overall i liked the area very much as we have ample parking space in front of the hotel and places like Movida is just walking distance away. And we don't have to put any parking coupons as its not required at that area yet.
เข้าพัก 1 คืน, ธันวาคม 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Nur Rena
11 ธ.ค. 2017
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Clean and Comfy Hotel
Its a basic and comfy hotel with eatries around.
Cons: No breakfast provided. Nearest cafe is not open in the morning. Need to drive around the area to look for food.
The room was spacious, very comfortable, worth the price. I love the view. The staff was very helpful and nice. Location wise, not much place to eat around the area however I do love the Pine & Dine restaurant just next to the hotel.
Quite a nice and comfortable hotel. It seems to be located in a newly developed area. Not many eatery places at that point of my stay at the walking distance.
The staff was so kind as the appointed taxi didn't show up on my leaving time, I need to rush to the bus station to catch my flight. The staff drive her car to send me at last few minutes. That's really helped me much!!
Besides, room was great with the fastest wifi I ever had in Malaysia.
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8/10 ดี
john
8 ต.ค. 2016
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Good location for me, Easy excess to food stall, quiet location,
At first, we got a main road facing room, after request for a room change due to noisy, the staff was willingly to change to a non main road facing room. They are very helpful and considerate to customers.
Visiting Melaka recently for short visit. Overall, the hotel is nice. Only minor issues below :
-Wifi signal strength is not stable
-Requires +- 20 mins walk to well known Jonker Street, other popular attractions
The hotel brochure shows 5 min, which is only applicable with driving car
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6/10 พอใช้
Elizabeth
3 ม.ค. 2016
While the accommodation was acceptable for its price, the breakfast sucks. For SGD7 each, we had food that was vacumed packed and heated in a microwave oven, Coffee that was cold and bread,jam and margarine that was in a common container for all guests to share. Unacceptable! We forgo our breakfast for the 2nd day as we could not bear to eat it twice in row.
Rooms are acceptable for the price. There are 4 catogories. We had Cat 3, 1 being the highest.
On arrival I was surprised to find the hotel in a location that wasn't matching what the Expedia page promised. The comfort of the room was poor. Just one electric socket, no closet and no refrigerator. Bathroom very small and after
shower the floor was completely wet.
When I want to change my reservation to leave earlier, the staff told me that only Expedia can decide on that. Expedia told me that the hotel didn't agree to earlier checkout since the whole stay had already been payed.
Further on, when asking for laundry nobody of the staff knew how to do. Only housekeeping was finally able to help.
Breakfast start serving at 7:30 am, to late for me since I had to start working 8am. But the staff of the rooftop "restaurant" offered to send breakfast to my room earlier.
Anyway the quality of the food was poor. Dry toast with butter, a cup of coffee and a selection of 4 different MICROWAVED dishes.
I'm sorry, but this hotel isn't recommendable.
Great new hotel with good value of money, and so friendly staff.
Negatives: bath hose was broken, heater only worked one time, pillows are not comfortable...
Other than that everything was so great ...I felt so comfortable that I didn't want to leave.