Front desk receptionist who attended to me at check-in was helpful and professional.
Was given a room that has a nasty odour; like wet blankets left in a room. Room was changed to my request. Next room was ok, but air-conditioning was noisy. In the evening I asked another person at front desk if they could send someone to have a look at the aircon; nobody came. Gave up. I guess for the price I paid, couldn't expect much. Lucky it was only a night stay. Staff there is friendly.
เข้าพัก 1 คืน, กันยายน 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
3 ก.ย. 2019
Location was good, as it's near the Jonker Street.
The hotel staff was not helpful at all.. came at 12.30 to early check in.. but couldnt..
Came back at 3pm to check in, the staff said we didnt book and didnt pay.. at the end we decided not to check in. Wondering if we can have the refund for not staying..
Im being told that my booking is not in system and take about 10min to check. Downstair is indian store. Room with no toilet paper, tooth brush and etc... need to request from reception.
เข้าพัก 2 คืน, พฤษภาคม 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Joseph Dorai
5 มี.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The counter staff and the house keeping staff are very friendly and efficient. Nice location.
Nice place. Good staff. Ample choices of breakfast buffet.10 to 15mins walking distance to convenience store,mamak place n historical site. I will go there again if in melaka.
เข้าพัก 1 คืน, พฤศจิกายน 2018
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
tie
26 พ.ย. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Wifi is under maintenance. Aircond not service because it not cold.
Hotel not clean because we found fall hair on the floor.
Despite strategic location and friendly staffs, the hotel is at their worst condition which include not functioning hot water, slow drain of basin water, room is hot although air-conditioner had been on for hours, stained bed sheet, no wifi although they written they have it, air in hotel room is not circulate and spoilt carpet at the corridor and most of us was about to fell each time passing it. Luckily, the staff said that they are upgrading the hotel. But as for now, this is the worst hotel that I had ever stay in Malacca which it does not worth the price that I've paid.
very dirty room, long hair and dust everywhere,... on bed, toilet, floor,..even found hair attached the "washed towel" they provided. hot shower not hot, I felt even cold. and I don't think they change the bed sheet..
terrible experience!
First night room corridor all without lights on after request they switch on. There's cockroaches, spider web and ants around the room and bathroom. Water pressure was small, room and lobby has a bad smell. 1st day no breakfast due to chef sick. First and last staying this hotel....
Easy parking, nice hotel but not variety channel of television
เข้าพัก 1 คืน, เมษายน 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
2 เม.ย. 2018
ไม่ชื่นชอบ: พนักงานและบริการ
Good location but poor service
Was back in the hotel at around 3pm. There was no housekeeping, so we called for housekeeping but no one came when we left for dinner at 5.30pm. We had a chat with the reception about the housekeeping while on the way out. Guess what, the room was still the same when we returned at 11pm.
Had to go down personally to request for toiletries. Very bad experience