The housekeeping is totally disappointed and in the mini fridge was not clean.and the toilet without floormat and the apartment flooring was dirty.The apartment Balcony slding door cannot lock..in conclusion I am disapoint staying her.Aircon was Good.Breakfast no comment.
I stayed a night in duluxe suite,it was clean and super.
If could done its could be better:-
1)Tv channel:- local chanel only. No astro.
2) No wifi at room
3) I called for extra pillow but at last no response.
My stay experience was soo terrible beyond words. The room was not as advertised photo at all. Dont be fooled by the room picture they uploaded. It only have very minor decoration, with few cheap ikea-like furnitures.
The window curtains falls down with its railing still attached when i tried to slide it the first time. It nearly hit my head. The maintenance team took 40 minutes to drill the railing back to the wall. No change of room given. The uncarpeted floor was soo dusty my soles turned to black after few minutes walking around the unit. There was a ceiling fan, but it cant be use.
The building is honestly not a hotel, its more to a serviced apartment with empty hallway. The unit that i stayed (deluxe twin) had a kitchen (empty), hall (small tv with few uninteresting channel, small couch, small coffee table), very small bathroom (fit for only 1 person), and a small bedroom with twin bed. Although its a twin bed, I was only supplied with 1 comforter and 1 pillow (What?) Because there was no direct line on the roomphone, I had to go to the receptionist to request it. There was another locked room inside my unit, i dont know what or who inside it, seem scary.
Although they provided breakfast, there were limited breakfast table for the guests, that I had to stand in line to wait for 5-10 min until a table was available. As for the swimming pool, there was no shower provided at the pool area. They placed the shower INSIDE the smelly toilet stall. I dont know what to say..
New hotel but poor cleanliness..
1) toilet not properly clean, got hair..toilet bowl got black stain.. Sink leaking.. Shower leaking..
2)bedsheet got yellow stain, no comforter..
3)dusty room, dusty wardrobe,dusty balcony..balcony got cigarette butt..
Breakfast OK, a lot of choice... Swimming pool OK..
Very amazing place to stay. Good points for thier polite staff. Also A+ for thier breakfast because have many choice and delicious. But the only one need to be improve is room cleanliness.
Proses daftar masuk lambat. Daftar masuk pada pukul 3.30ptg, terima kunci pada pukul 6.30petang selepas beratur selama satu jam. Amat kecewa dgn sistem daftar masuk yang sangat lambat. Tidak akan menginap di hotel ini lagi.
เข้าพัก 2 คืน, ธันวาคม 2018
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Jaz
17 ธ.ค. 2018
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Room was generally clean with a little stains here and there. I had to do some cleaning. Housekeeping is every alternate day if you don’t request at the reception. The downside is there is no WiFi in the apartments. Only available at the the lobby reception. Sheets are clean too.
Mula2 reception bagi bilik yg tak di kemas lagi.. Penuh dengan sampah.. However after complaining, bilik telah di tukar... Saya berpuas hati
เข้าพัก 1 คืน, กันยายน 2018
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
ผู้เข้าพักจริง
9 ก.ย. 2018
Very satisfying customer
The room was very spacious, clean and comfortable. Front-desk, house-keeping, breakfast area staff were diligent, cordial and sincere. In particular the chambermaid attended to our room.
One undesirable issue was vehicle not allowed in the multi-story carpark but had to be left on roadside overnight.
We enjoyed the 3 nights stay and would certainly be one of our top choices the next visit to Melaka.
Keep it up.
เข้าพัก 3 คืน, กันยายน 2018
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Azura
7 ส.ค. 2018
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
For next traveller please bring your own laundry bag, extra towel, prayer room and spoon to make coffee in room. The housekeping very2 slow and I request for towel to be change and till I check out they still dont change it..Hygiene is moderate...
The main issue is, if they could extend the internet WIFI to hotel room it will be great & I will choose this hotel again if I have plan to go to Melaka again in future. One more thing, please provide sofa with table or any furniture at lobby area as they provide WIFI at lobby area only.